Field Service Technician
Field Service Technician
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Salary Not Disclosed
1 Vacancy
Job Description
All About You
We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction maximizes customer retention and increases profitability.
Requirements
Proven Field Service experience
Ability to troubleshoot test repair and service technical equipment
English literacy
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Technical degree or certification
Responsibilities
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation repair maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all companys filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
What We Offer
Whether you are just getting started or are an experienced professional we offer a robust total rewards package to include generous compensation based on market standards healthcare wellness adoption assistance discounted stock purchase career development and recognition programs. Some of our superior benefits include parental (maternal and paternal) leave 401K retirement contribution match at 7% educational assistance (tuition reimbursement) Short-term Disability (STD) paid holidays paid vacation and paid employee referral award.
We appreciate diverse skills/experience and yours could add immense value to our team. Our customers have varied backgrounds and so do our employees. If you are excited about leaving your footprint on our technical customer-centric solutions while increasing sales we would love to hear from you.
We are proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy military or veteran status and genetic information. If you require an accommodation to complete the application or interview process please contact us by email at and let us know the nature of your request and your contact information.
About Us
Saft is a global battery company like no other! Our long experience and pioneering spirit combined with our unique industrial approach puts us in a leading position to meet the needs of the most demanding customers. Our batteries and battery systems make a different in every market sector they serve.
Established in 19 countries and supported by our 16 production sites Saft has more than 4300 employees around the world and more than 3000 customers across a range of industries.
Since 2016 Saft is a wholly owned subsidiary of TotalEnergies a global integrated energy company that produces and markets various forms of energy including oil biofuels natural gas green gases renewables and electricity. With 100000 employees TotalEnergies is committed to provide reliable affordable and sustainable energy to as many people as possible. The company operates in approximately 120 countries and places sustainability at the core of its strategy projects and operations.
Salary Range
Required Experience:
IC
Employment Type
Full-Time
