Customer relationship executive -Malad west
Customer relationship executive -Malad west
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Job Description
Job Title: Customer Executive Voice Process
Location: Malad West Mumbai
Working Days: 5 days a week (2 rotational offs)
Shift Timing: 9:30 AM to 7:00 PM
Experience: Fresher to 2 years
Process Type: Voice (Inbound/Outbound)
Job Description:
Handle customer queries via phone professionally and efficiently
Resolve issues and ensure customer satisfaction
Maintain records of interactions and transactions
Requirements:
Good communication skills in English and Hindi
Basic computer knowledge
Positive attitude and willingness to learn
Selection Process:
2 rounds of interview
Perks:
Attractive salary package
Performance-based incentives
Qualifications :
Graduation mandatory
Additional Information :
Nice to have
- Good verbal and written skills.
- Good Communication and Interpersonal skills
- Domain Knowledge.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
