Sr. Manager Commercial Digital Performance

What is the opportunity

The commercial digitization team requires a new team member to lead all aspects of RBC Edge reporting usage and tracking towards our Commercial Digital OKRs. To date we have not required a person to do this however coming out of the TA portion of Emerald we find ourselves scaling the product to our Commercial client base and having to build reports off rudimentary datasets whereas we envision a need to have much deeper analysis done on the service to support road mapping planning and future state enhancements.

• Coordinating financial information from numerous sources and combining them into unified coherent reports.

• Researching and providing information on financial results for specified products either industry-wide or internally.

• Assisting in developing financial models and analysis tools and approaches for internal use of product profitability evaluation.

• Designing financial reports to present information in the most useful manner for different analytical needs.

What will you do

• Work closely with Commercial Digitization Product Owners & Strategists and Digital Analytics to create reporting insights and analytics to support launch and growth of new and existing products to our Commercial client base and beyond.

• Evaluate and define costs vs. benefits of new growth opportunities

What do you need to succeed

Must Have

• 3 years of related work experience in data and analytics

• Understanding Objective and Key Result (OKR) building relative to products and services offered and business strategic mission.

• A high degree of competency communicating the data story (written/oral)

• Expertise in multiple area(s) including:

• Assisting with OKR creation measurement and communication

• Driving data gap analysis and data structure conversations during new feature/service creation with Product Owners/Business Owners to help build the stories we need to drive the business

• Experience building queries with multiple databases/sets across RBC infrastructure (ESS Data Lake Redis XLS)

• Strong experience with Google Analytics suite and GA tagging concepts and best practices for implementation.

• Tableau dashboard creation/communication

• Experience in working with diverse teams and partners and leading data conversations

• Willingness to learn new skills solve challenging problems and proven results to thrive in these environments

Nice to Have:
Awareness of Digital products and services.

Whats in it for you

We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic collaborative progressive and high-performing team

• A world-class training program in financial services

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

• Opportunities to building close relationships with clients

• Access to a variety of job opportunities across business and geographies

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Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.