Head of Employee Experience

• Create experiences that foster belonging pride and high performance across one of Australias most iconic brands. 

• Shape our Employee Experience to truly reflect what it means to be part of the Spirit of Australia. 

• Permanent full-time position located at our Mascot head office 

Today were busy planning for tomorrow. We look to the future to guide the way we innovate helping us stay relevant and responsive in an unpredictable industry. Weve always been pioneers and were proud to see that spirit in our people today. 

At Qantas we know that exceptional employee experiences power exceptional customer outcomes. As we continue to evolve our business were looking for an experienced and forward-thinking Head of Employee Experience to lead the design and delivery of initiatives that enhance engagement culture onboarding and recognition and ensure that the commitment we make through our Employee Value Proposition is delivered in the experience our people have every day.  

Reporting to the Executive Manager Group Organisational Development and Inclusion youll play a pivotal role in aligning employee experience with Qantas group purpose values and behaviours to foster a high-performance inclusive and values-led culture that directly impacts customer satisfaction and business success. 

This is your opportunity to create moments that matter for 29000 employees help us write the next chapter of what it means to be proud to belong to the Spirit of Australia.  

What youll be doing 

As the Head of Employee Experience you will: 

• Lead our Group-wide employee listening and insights strategy that drives strategic workforce decisions through real-time feedback analytics and storytelling. 

• Champion culture purpose and values across the Qantas Group ensuring they are aligned across leadership behaviours and decision-making frameworks. 

• Oversee the full employee lifecycle experienceincluding onboarding engagement recognition and EVP. 

• Lead and evolve Qantas internal and external EVP strategy partnering closely with employer brand talent and communications teams. 

About you 

Youre an experienced employee experience or culture leader with: 

• A proven track record in leading complex people initiatives in large organisations. 

• Deep expertise in engagement culture EVP and employee insights strategies. 

• Experience influencing at the executive level and using workforce data to drive business outcomes. 

• The ability to design inclusive human-centred strategies that scale across diverse employee groups. 

• Strong commercial and strategic acumen combined with a passion for people and purpose. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays. 

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. 

• Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles eligible portable electronic devices and professional memberships. 

• Well support your wellbeing: Whether its learning to better support your own and others mental health our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us youll be part of an organisation that encourages diversity supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. If you have any support or access requirements we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. 

If youre ready for a culture that will challenge and excite you submit an application today! 

Applications close: Friday 18 July 2025. 

Remote Work :

No

Employment Type :

Full-time