FOH Supervisor
FOH Supervisor
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Job Description
As a valuable member of e11even you will be responsible for delivering winning food & beverage service to our guests at all times by living our Visions and Values.
- Lead by example and provide ongoing coaching/training / motivation to the e11even restaurant team.
- Work with the restaurant manager to prepare and organize seating plans.
- Ensure pre-opening duties are completed and staff are assigned sections.
- Verify the accuracy of incoming deliveries; ensure they are properly secured.
- Assist in expediting food orders to the dining room.
- Ensure order discrepancies are quickly resolved.
- Supervise the floor during service; respond to customer concerns.
- Ensure closing duties are completed in an accurate manner.
- Document service issues and resolutions.
- Assist with other administrative functions including employee performance reviews.
- Accurately and efficiently administer scheduling and attendance records.
- Adhere to MLSE service standards and policies.
- Follow all MLSE Health & Safety policies and procedures.
- Work in compliance with the provisions of the Occupational Health & Safety Act.
- Perform other duties as required.
Qualifications :
Note: Before reviewing the qualifications listed below we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the Message to the Hiring Manager section of our online application.
- Must be available to work evenings weekends and holidays as required.
- Supervisory or management experience in a high volume restaurant is an asset.
- Solid understanding and practical knowledge of restaurant business principles and service etiquette.
- Effective team management experience.
- A proactive approach toward day-to-day activities and shifting demands.
- Comprehensive knowledge of food and wine.
- Competent with POS (Point of Sales).
- An aptitude for identifying and assessing details.
- Proven to perform well under pressure; manage multiple priorities simultaneously.
- Work in compliance with the provisions of the Occupational Health & Safety Act.
- An ongoing awareness and responsiveness to client satisfaction.
Learn more about the culinary experience at MLSE!
Additional Information :
Apply by: July 22 2025
We thank all applicants for their interest however only those selected for an interview will be contacted.
At MLSE we are committed to building an equitable diverse and inclusive organization.
We are an equal opportunity employer and we do not discriminate on the basis of race ancestry place of origin colour ethnic origin citizenship creed sex sexual orientation gender identity gender expression age record of offences marital status family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
#LI-DNP
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
