Internal Firm Services - Human Capital - L&D - Leadership Coaching CoE - Senior Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Manager

Job Description & Summary

At PwC our people in talent and development focus on finding deploying training and enabling talent through talent identification and enhancing employee skills and knowledge fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate assess educate and train employees in line with market developments and firm strategy.

In leadership coaching at PwC you will focus on providing guidance and support to executives and leaders helping them enhance their skills and achieve their professional goals. Your work will involve your experience to empower individuals and drive organisational success through effective coaching strategies. In addition to providing individualised development opportunities to executives you will design and develop learning solutions as applicable.

Growing as a strategic advisor you leverage your influence expertise and network to deliver quality results. You motivate and coach others coming together to solve complex problems. As you increase in autonomy you apply sound judgment recognising when to take action and when to escalate. You are expected to solve through complexity ask thoughtful questions and clearly communicate how things fit together. Your ability to develop and sustain high performing diverse and inclusive teams and your commitment to excellence contributes to the success of our Firm.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients share alternative perspectives and act on client feedback.
• Direct the team through complexity demonstrating composure through ambiguous challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Name: Learning & Development Leadership Coaching CoE Senior Manager

Learning and Development - Learning and Development - Leadership Coaching Senior Manager

Additional Responsibilities:
The LC CoE is a highly credentialed team of professional coaches and facilitators who work with leaders (internally and externally) to accelerate their leadership impact.
Our team works with the whole person - in a business context - to inspire infinite learning and increase their effectiveness across all of lifes domains. This empowers firm leaders at every level to effectively lead self and others embody our values build inclusive and trusting relationships and to fulfill our purpose.

Job Requirements and Preferences:
Minimum Years of Experience: 6 year(s)
Degree Preferred: Bachelor Degree
Preferred Fields of Study: Psychology Organizational Management Organizational Behavior Studies Business Administration/Management

Additional Educational Preferences:
Other counseling related fields of study may be considered along with executive coaching experience.

Certification(s) Required:
Professional Coach training certification from an International Coaching Federation (ICF)
accredited program ICF Associate Certified Coach (ACC) level credential or above.

Preferred: Well-being coach training certification and Team coaching training certification

Preferred Knowledge/Skills:
Demonstrates intimate abilities and/or a proven record of success in Leadership Development Coaching Advanced Facilitation and Design and Development of learning solutions with emphasis on the following:
Understanding of partnership structure and professional services firm environment and culture;
Possessing the ability to earn trust establish credibility and maintain confidentiality in order to be support leadership development efforts;
Demonstrating experience coaching individuals group and teams;
Providing advanced facilitation in support of leadership development programs and initiatives;
Understanding of Learning and Development (including intermediate knowledge of diverse modalities and products and services) Leadership Development and Human Capital in order to help individuals and teams create behavioral change;
Consulting designing and delivering learning solutions;
Coaching and developing leaders at all levels and being present to their specific needs with the purpose of accelerating professional development;
Facilitating and conducting group/team coaching at leadership development
sessions/programs with both large and small groups of staff at various levels in their career across all business lines; Building managing and leveraging key relationships with staff managers partners HC and other firm leadership to drive the most effective and efficient alignment of the LC CoE strategy
across the firm;
Working autonomously and influencing without direct authority liaising and coordinating with individuals teams and various stakeholders across all parts of the firm to bring the LC CoE mission to life and meet stated objectives;
Creating high quality high impact deliverables appropriate for firm leaders and other key stakeholders;
Working closely and collaborating with LC CoE team and other Leadership Development team members to achieve stated goals and objectives which support the firms purpose; and Debriefing relevant assessment tools as needed to support a customized leadership development experience for all individuals teams and programs supported by the LC CoE.
Demonstrates intimate abilities and/or a proven record of success in using an array of digital skills to drive higher value lower cost and a tech-enabled learning experience including:
Using design thinking (including persona development affinity mapping journey mapping and prototyping);
Using agile project management techniques (including sprint planning backlog management and sprint review);
Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools;
Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as Alteryx Tableau etc.); and
Leveraging the Google suite of tools to drive efficiency productivity and collaboration.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

360 Feedback 360 Feedback Accepting Feedback Active Listening Adult Learning Theories Analytical Thinking Career Development Career Training Coaching and Feedback Coaching Practices Communication Conference Speaking Creativity Embracing Change Emotional Regulation Empathy Executive Coaching Facilitate Training Sessions Facilitative Leadership Group Facilitation Inclusion Influence Instructional Design (ID) Intellectual Curiosity Leadership Assessments 16 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date