Client Services Manager, Hospice
Client Services Manager, Hospice
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Job Description
Integrity Home Care Hospice by BAYADAis seeking aClient Services Managerto join out ourLebanon MO Home Hospice office.
Integrity Home Care Hospicehas a special purpose to provide the highest quality end-of-life care so our patients can remain at home with comfort grace and dignity. We believe people with advanced illness and their families deserve hospice services and palliative care delivered with compassion excellence and reliability the core values of our philosophyThe BAYADA Way.
Responsibilities for a Client Services Manager:
- Provide superior customer service to ensure quality hospice care in the homes
- Focus on managing coordination of client services and emergent scheduling issues
- Manage your Client Services Manager caseload while proactively growing it
- Build lasting relationships with clients referral sources payors and community organizations
- Develop strong communicative relationships with the team
- Maintain effective fiscal management of your caseload by monitoring metrics
- Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Qualifications for a Client Services Manager:
- Bachelor degree is preferred
- Hospice experience/knowledge is preferred
- Prior medical office or home care experience preferred
- Prior supervisory experience a plus
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills required(electronic medical record)
- Excellent communication and interpersonal skills
Why youll love Integrity Home Care Hospice:
- Integrity Home Care Hospice offers the stability and structure of a national company with the values and culture of a family-owned business.
- Check out our blog: Best Place to Work for Diversity
- Newsweeks Best Place to Work for Women
- Newsweeks Best Place to Work (overall)
- Newsweeks Best Place to Work for Women and Families
- Glassdoor Best Places to Work
- Forbes Best Places to Work for Women
- Paid Weekly
- Mon-Fri work hours
- AMAZING culture
- Strong employee values and recognition
- Small team at a local office
- Growth opportunities
- Integrity Home Care Hospice offers a comprehensive benefits plan that includes the following: Paid holidays vacation and sick leave vision dental and medical health plans employer paid life insurance 401k with company match direct deposit and employee assistance program
- To learn more about BAYADA Home Health Care benefits believes that our employees are our greatest asset:
- Enjoy being part of a team that cares and a company that believes in leading with our values.
- Develop your skills with training and scholarship opportunities.
- Advance your career with specially designed career tracks.
- Be recognized and rewarded for your compassion excellence and reliability
As an accredited regulated certified and licensed home health care provider BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion excellence and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care Inc. and its associated entities and joint venture partners are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex race color age disability pregnancy or maternity sexual orientation gender identity citizenship status military status or any other similarly protected status in accordance with federal state and local laws. Hence we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Required Experience:
Manager
Employment Type
Full Time
