Job Description Summary
The Coordinator of Desktop Solutions is responsible for overseeing the daily operations of a team of PC Analysts in deploying troubleshooting and supporting desktop software and hardware across the college. This position ensures high-quality technical support and user satisfaction by managing deployment projects maintaining hardware and software standards and leading initiatives to optimize desktop computing services for faculty staff and students.
Minimum Qualifications
EDUCATION AND EXPERIENCE Associates degree in Information Technology Computer Science or a related field. Minimum of three years of progressively responsible experience in desktop support services. Minimum of one year of supervisory experience. Technical experience in Windows and macOS operating systems and troubleshooting of hardware and software issues. Experience with desktop management tools (such as SCCM or equivalent) preferred.
Required Experience:
IC