Lead Client Solutions Manager, Marketing Solutions (16m FTC)
Lead Client Solutions Manager, Marketing Solutions (16m FTC)
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Job Description
At LinkedIn our approach to flexible work is centred on trust and optimised for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.
LinkedIn Marketing Solutions is searching for a Lead Client Solutions Manager to manage relationships with our Enterprise Marketing Solutions clients. Lead Client Solutions Managers leverage their knowledge of online media superior communication relationship-building skills and analytical abilities to provide consultative solutions to help shape and grow our clients business. They provide campaign intelligence and ongoing campaign strategy consultation including identifying areas where LinkedIn can provide more value to our clients through current campaign expansion and leveraging data and analytics to build a case for upselling and renewal opportunities.
In this role you will be measured by your ability to build cultivate and partner with our clients. We are looking for a handy team player comfortable managing multiple clients campaigns and projects concurrently.
Responsibilities
- Onboard and educate clients
- Provide clients with a best-in-class campaign onboarding experience
- Educate and nurture clients through objective-based and insight-driven guidance
- As part of the sales team your responsible for creating a seamless post-sale client experience with clear expectations set on service levels so we continue to delight the customer on an ongoing basis
- Identify opportunities to scale onboarding and education for new client contacts
- Consult and own all aspects of the clients media campaigns including targeting implementation optimisation and reporting
- Proactively analyse and optimise customers advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are met
- Leverage superior communication and relationship-building skills to manage relationships with multiple stakeholders both internally and externally
- Advise on creative and content quality and development leveraging marketing expertise to maximise performance and delivery
- Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met
- Convert clients into long-term customers and LinkedIn advocates
- Evaluate long-term opportunities to meet clients business objectives succeeding their campaign experience
- Build data-driven business cases based on client success metrics to showcase the value proposition for continued investment by the client
- Own renewal and always-on conversations with clients
- Prioritise a dynamic Book of Business effectively (considering long-term fit for LinkedIn and growth potential in a channel-agnostic manner)
- Convert service to sales and incremental revenue
Qualifications :
Basic Qualifications
- 8 years of experience in advertising sales marketing consulting or media
Preferred Qualifications
- 4 years of auction-based or programmatic campaign management and optimisation experience (i.e. Google Adwords SEO/PPC ad exchange/trading desks)
- BA/BS degree or equivalent practical experience
- Experience in advertising sales and media account management
- Demonstrated analytical background and experience with statistical analysis return on investment modelling and advertising/media analytics
- Ability to think strategically with a proven track record of providing consultative and data-driven solutions
- Demonstrated understanding of internet advertising technology and marketing automation
- Ability to effectively manage time prioritise tasks and work within deadlines with little supervision
- Ability to work independently and collaborate cross-function
Suggested Skills
- Solution based Selling
- Media Selling
- Collaboration
- Stakeholder Management
Additional Information :
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
