General Manager - Strategic Initiatives

About Us

At Relationships Australia Queensland (RAQ) we are proud to be Queenslands leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier healthier lives. Through education counselling and community programs we help people develop the skills and resilience to navigate lifes challenges.

Our work promotes care and safety embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships mental health and social connection.

By joining Relationships Australia Queensland you can be part of a dedicated team making a positive impact on the lives of individuals and communities.

About the role

Are you a visionary leader with a passion for driving strategic transformation Reporting directly to the CEO the General Manager Strategic Initiatives will join our Executive Management Team to lead high-impact programs that shape the future of RAQ. This executive role is responsible for spearheading major organisational changes integrating innovative systems and aligning people processes and technology to support our long-term strategy.

With a strong focus on developing and executing a comprehensive communications and advocacy strategy leading the design and rollout of a new service architecture and driving innovative product development this role is central to RAQs transformation journey. The General Manager Strategic Initiatives will collaborate closely with the CEO Board and senior leaders to champion cross-functional teamwork manage risk effectively and embed data-driven decision-making across the organisation. By delivering high-impact initiatives and inspiring leadership you will be instrumental in positioning RAQ for ongoing growth resilience and sector leadership.

Additionally you will:

• Lead the design and implementation of major transformation initiativessuch as operating model redesigns business process innovation and technology integrationto strengthen RAQs operational effectiveness and market competitiveness.

• Act as executive sponsor for projects focused on continuous improvement better business practices and employee engagement; identify and address project risks and barriers to ensure successful delivery.

• Develop and execute comprehensive communications advocacy and service architecture strategies driving innovative product development and supporting market expansion.

• Provide regular actionable updates to the CEO Board and committees on project progress risks and strategic recommendations; participate in relevant committees as required.

• Inspire and guide marketing and governance teams fostering a collaborative innovative culture that supports social impact and empowers staff through clear delegation and accountability.

• Promote RAQs vision mission and values while empowering team members and cultivating a positive accountable and supportive work environment.
  
  

About you

You are a seasoned leader with a proven track record of driving significant change and transformation consistently adapting and innovating to foster continuous improvement in dynamic environments. Your expertise covers financial risk compliance and people management within medium-sized enterprises and you are well-versed in professional ethical and legal responsibilities. You excel in program and project governancefrom planning and implementation to reporting and data-driven decision makingand are familiar with funding streams and health service requirements.

Deeply committed to diversity inclusion and social impact you skilfully manage complex stakeholder relationships while maintaining accountability and a results-driven focus. Your outstanding communication skills and ability to prioritise effectively enable you to champion strategic initiatives and deliver high-impact results. You are adept at leading supporting and developing collaborative values-driven teams consistently upholding high standards of professionalism and accountability.

Additionally you have:

• Possession of a relevant degree qualification

• Substantial experience and record of achievements in the delivery of strategic programs and transformational projects at a senior management level

• A clear understanding of the professional ethical and legal responsibilities relevant to the position

• Demonstrated ability to apply effective program/project governance including planning implementation reporting use of outcomes data to inform decision making and continuous improvement

• Proven experience in people management including leading developing and supporting high performing teams in a collaborative and values driven environment
  

We Can Offer You

At RAQ we believe in supporting our people both inside and outside the workplace. Heres what you can look forward to as part of our team:

• Work-Life Balance - Enjoy a flexible supportive culture that empowers you to thrive at work and at home.

• Boost Your Take-Home Pay - Access salary packaging options of up to $15900 per year significantly increasing your net income.

• Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period on top of your standard annual leave.

• Annual Leave Loading - Receive extra pay when you take annual leave-because your downtime matters.

• Study Leave - Pursuing further qualifications We offer up to 2 weeks of paid study leave each year to support your professional growth.

• Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program.

• Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.

How to Apply

To apply send us your resume and a brief cover letter outlining why youre the ideal person for this role.

Applications can be submitted by clicking the Apply Now.

Applications close Sunday 27 July 2025