Temp Tech Support Desk
Temp Tech Support Desk
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Salary Not Disclosed
1 Vacancy
Job Description
Temp Tech Support Desk needs 12 years tech support call center experience
Temp Tech Support Desk requires:
- Proficient in Microsoft Office (Outlook Word Excel and PowerPoint)
- Working knowledge of Windows Operating Systems required.
- Technical customer support and/call center experience required including the ability to work with users of all ability and knowledge levels.
- 24x7x365 work environment including mandatory rotating weekend holiday and overtime assignments.
- Support Center Analyst certification and ITIL Foundation Certification must be successfully completed within the first 12 months of service in the job.
Temp Tech Support Desk duties:
- Provide tier one technical support of business critical services for internal and external customers while providing excellent customer service.
- User support for all business lines and related application software system software desktop/pc hardware telephony hardware internet network storage network WAN network and security access management including enforcing and adhering to all regulatory and HIPPA security requirement
Employment Type
Full Time
