WiFi Operations
WiFi Operations
Posted on :
06-07-2025
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1 Vacancy
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Job Description
WiFi Operations Lead
Job Title: Wi-Fi Operations Lead
Job Location: Mumbai
Experience Level: 7 to 10 years
Job Summary:
We are seeking an experienced Wi-Fi Operations Lead to oversee and manage the day-to-day operations of Wi-Fi services. The ideal candidate will have hands-on expertise in WLAN configuration 802.11 standards and experience with network monitoring and ticketing tools. This role focuses on ensuring optimal Wi-Fi performance reliability and customer satisfaction.
Key Responsibilities:
- Manage and lead Wi-Fi operations to ensure high availability and performance of services.
- Configure and troubleshoot WLAN systems based on 802.11 standards.
- Oversee ticketing and incident management using tools such as ServiceNow and HPSM.
- Monitor network performance using industry-standard network monitoring and management tools.
- Ensure compliance with organizational and industry standards for Wi-Fi services.
- Provide timely resolution of Wi-Fi-related incidents and issues to maintain high customer satisfaction.
- Collaborate with cross-functional teams for upgrades patches and enhancements to Wi-Fi infrastructure.
Qualifications and Skills:
- Educational Background: Bachelors degree in Computer Science Information Technology Engineering or a related field.
- Certifications: CWNA CWNP CCNA CCNP or other relevant network certifications.
- Technical Expertise:
- Strong knowledge of WLAN configuration and 802.11 standards.
- Familiarity with ticketing tools such as ServiceNow and HPSM.
- Hands-on experience with network monitoring and management tools.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities.
Preferred Skills:
- Prior experience in leading WiFi operations in a large-scale enterprise environment.
- Knowledge of emerging technologies and trends in WiFi and networking.
- Proficiency in troubleshooting and root-cause analysis for network issues.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a collaborative and innovative environment.
- Career growth opportunities and professional development
Employment Type
Full-Time
Key Skills
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