Operations manager
Operations manager
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Job Description
Key Responsibilities
Leadership and Team Management:
Lead and coach department heads (Front Office Housekeeping Food & Beverage Technical Services) while fostering a positive and productive work environment.
Guest Experience:
Ensure the highest standards of guest satisfaction and service quality.
Operational Oversight:
Monitor and optimize daily hotel operations ensuring compliance with company policies and regulations.
Financial Management and Pricing Strategy:
Develop and execute effective pricing strategies. Collaborate with the finance team on budgeting cost control and financial analysis.
Staff Development:
Implement training programs and promote professional growth within the team.
Strategic Planning:
Develop and implement strategies to enhance operational efficiency and guest satisfaction.
Qualifications :
Job Requirements
Bachelors degree in Hotel Management or a related field.
At least 5 years of experience in hotel operations including a minimum of 3 years in a managerial role.
Proven experience leading diverse teams and managing multiple departments.
Strong financial acumen with experience in budgeting and pricing strategies.
Excellent communication and interpersonal skills.
Proactive mindset with strong problem-solving abilities.
Experience with hotel management software; knowledge of Opera Cloud and TARS is an advantage.
Fluent in Dutch French and English both spoken and written.
Additional Information :
What We Offer
A dynamic and inclusive work environment in the heart of Amsterdam.
Opportunities for professional development and career growth.
Attractive secondary benefits including travel allowance employee discounts and wellness programs.
A supportive team committed to excellence in hospitality.
Salary: The salary for this position will be discussed during the interview process.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
