drjobs Customer Support Executive

Customer Support Executive

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1 Vacancy
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Job Location drjobs

Mumbai - India

Yearly Salary drjobs

₹ 180000 - 300000

Vacancy

1 Vacancy

Job Description

Key Responsibilities:


  • Conduct on-site implementation and training sessions for software products such as ERP CRM GST Export Payroll and HRMS.


  • Provide hands-on support during the software implementation process and address client queries effectively.


  • Ensure seamless integration of software with the clients existing processes and systems.


  • Build and maintain trustworthy relationships with clients to ensure long-term satisfaction.


  • Gather feedback from clients and coordinate with the development team to improve the software.


Key Requirements:


  • Proficiency in on-site implementation excellent communication adaptability and trustworthiness.
  • Strong problem-solving and troubleshooting abilities to work collaboratively with clients and internal teams.
  • MS Word and ExcelCheck Version Installation Functions Data List etc.. Outlook SQL Database Joints Triggers Table etc. & Crystal Report is must


Timing - 9.30 am to 6.30 pm

Work days- Monday to Saturday


How to Apply:

If you meet the above requirements and are passionate about delivering exceptional customer support in the IT software industry please send your updated resume to



Required Experience:

Manager

Employment Type

Full-Time

About Company

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