Swedish Speaking Customer Support
Swedish Speaking Customer Support
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25000 - 29000
1 Vacancy
Job Description
This is an excellent opportunity for a Swedish-speaking individual with 12 months experience of working in support within igaming (casino) and KYC someone who likes to have various tasks and to learn more. This vacancy is with a relative startup in its fourth operational year so everyone chips in and helps out with various tasks at times.
The role pays 25-29K depending on experience
Role & Responsibilities
- Handle incoming queries in Swedish and English mainly via email and chat
- Offer accurate information and support regarding for example game functionalities promotions and technical issues
- Assess and assist with a friendly and efficient manner
- Document checks for KYC
- Cooperate closely with AML and RG departments
- Stay up-to-date with SGA regulatory compliance requirements
Requirements
- Excellent communication skills in writing in Swedish
- Fluent in English written and spoken
- 12 months experience of working within support in igaming
- Experience of working with the SGA
- Experience and understanding of basic KYC procedures
- Strong computer literacy
- Customer-first mindset
- Responsible and reliable
- Team-worker!
About this role
- Salary from 25-29K per annum depending on your experience
- Rotating shifts all days of the week but no night shifts!
- Office-based in St Julians Malta
- Company events fun ones!
Igaming experience as listed above native level Swedish are non-negotiable requirements for this role.
*JobMatchingPartner Limited is a recruitment agency licenced in Malta EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.
Employment Type
Full Time
