We are looking for a SIM Solution Manager to join our Service Management team!
We are looking for a SIM Solution Manager to join our Service Management team!
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1 Vacancy
Job Description
Telenor Connexion is a leading Scandinavian provider of IoT (Internet of Things) services with over 20 years of experience working with enterprises around the world.
We are a global leader in connecting things and manage more than 20 million connections across the world for multinational customers such as Volvo Scania Hitachi Verisure Securitas Direct and Husqvarna. We provide easy and reliable access to every market in the world and enable industry leading players to connect their products and services on a global scale across every vertical.
Telenor Connexion is a specialized IoT company within the Telenor Group and together we rank among the top IoT operators in Europe and the world.
With headquarters and tech center located in the Nordics we have sales representation in the UK US Germany Italy South Africa South Korea China and Japan.
For more information please visit
The role
We are seeking a highly motivated and customer centric SIM Solution Manager to join our team. In this role you will have overall responsibility for technical development and maintenance of our SIM solutions throughout their lifecycle to meet our customers expectations on form fit function and quality. This includes both physical SIM cards and digital SIM profiles as well as ensuring that related process flows are robust secure and sustainable. This is a technical specialist role with broad responsibility you will do actual development tasks as well as collaborate closely with internal teams suppliers and customers to develop test and verify all our SIM solutions.
The position reports to Head of Service Management and is based either in Karlskrona Stockholm or Gothenburg.
Main responsibilities
As a SIM Solution Manager at Telenor Connexion your responsibilities include among other things:
- Manage the end-to-end SIM and profile development lifecycle - from requirement specification to production for both standard and customer unique SIM solutions.
- Perform verification tests of new SIM cards/profiles and write test reports.
- Lead troubleshooting of SIMs and write 8D reports.
- Oversee and coordinate technical development and maintenance of related systems processes and key resources such as IMSI MSISDN network keys SIM hardware and software.
- System owner of SIM related IT systems.
- Be the expert in the area of SIM/eUICC and support the Sales teams in customer dialogues.
- Ensure high-quality standards in SIM development and production both internally and with partners.
- Stay up-to-date on developments and new standards within the SIM industry.
Requirements
- At least BSc within relevant field such as Electrical engineering Software development Telecommunications or equivalent.
- Minimum 5 years experience from working with technical roles within the telecommunications or smart card industry such as NOC or system/SIM development.
- You need an understanding and willingness to deep dive within:
- SIM file architecture and communication (e.g. APDU commands)
- Hexadecimal encoding/decoding and XML syntax
- Radio networks and various network technologies (2G/3G/4G/5G NSA/5G SA/NB-IoT/LPWA)
- SIM certifications (REACH/ROHS/TSCA)
- M2M eSIM infrastructure (SM-SR SM-DP SM-DP)
- Applet development on SIM cards
- Material declarations for SIM cards
- Fluency in both Swedish and English (verbal and written)
- The following is meritorious:
- Experience from the IoT-business
- Experience from working in Salesforce
- Experience from working in international and multi-cultural environments
As a person:
To succeed in this role you need to enjoy having a broad responsibility which includes development tasks supplier governance as well as leading customer workshops to discuss the technical aspects of their SIM solution. You also need:
- To be responsible flexible and a team player with great drive
- Be structured with ability to prioritize plan and perform work tasks to meet tight deadlines
- Strong problem-solving and analytical skills
- Excellent communication skills and a good relationship builder with colleagues customers and suppliers
- A positive mindset and easily identifies potential improvements and work to realize them
Telenor Connexion offers you a chance to be a part of one of the most interesting areas within the tech industry where the work we do has a huge impact on almost all areas in society. We are a fast-growing international company with great possibilities for your career ahead. Telenor Connexion is a flat and people-oriented organization with attractive job benefits where you have the opportunity to influence and build your role and make a real difference in building our brand.
We are a team consisting of a diverse group of talented innovators including platform developers service engineers data scientists and marketers. What unites us all is a dedication to providing our customers solutions and services that have a positive effect on businesses and communities.
You will also get:
- A key position in a fast-growing international company
- Attractive and competitive bonus scheme
- Additional days off during the year
- Possibility to work remotely part time
- Nice offices for collaborative work
- Training and development focused company
- Discount on Telenor products
- Friendly work environment that recognizes each employees potential and values
- Talented and engaged colleagues all around the world
Placement: Karlskrona Stockholm or Gothenburg
Application and contact: If you feel that you have the skills and experience to take on this challenge and develop this role to its full potential please do not hesitate to contact Per Nielsen Head of Service Management
We only accept applications through our recruitment system Workday.
Deadline: The closing date for applications is August 3rd. The position may be filled before closing date so dont wait to send in your application.
Required Experience:
Manager
Employment Type
Full-Time
