Payroll Customer Service and Support Specialist
Payroll Customer Service and Support Specialist
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USD 62000 - 70000
1 Vacancy
Job Description
Customer Service and Support Specialist Marblehead Ma Hybrid/In-Office/Remote Full-Time
Are you passionate about client service and ready to take the next step in your career in payroll and HR tech Join our team as a Customer Service and Support Specialist and help businesses thrive by supporting them through their payroll tax and HR technology needs.
In this role youll work directly with clients to resolve payroll inquiries build onboarding and benefits tools in the isolved platform and train users on best practices. Youll manage support cases through our CRM contribute to process improvements and become a trusted partner to the organizations we serve.
Were looking for someone who is detail-oriented tech-savvy and confident communicating with clients across various channels. Prior experience in payroll or using platforms like isolved is a plus - but above all were looking for someone with a customer-first mindset and a drive to grow.
What Youll Do:
- Support clients with payroll tax timekeeping benefits onboarding and more
- Troubleshoot issues ensure data accuracy and provide platform training
- Manage tasks through CRM systems like Salesforce and collaborate with internal teams
- Help improve our service and client experience through proactive support
What You Bring:
- Experience in payroll tax or HR systems preferred (especially isolved)
- Clear communication skills and strong attention to detail
- Ability to manage multiple priorities and maintain a solution-oriented mindset
- A collaborative team-focused attitude
What We Offer:
- Competitive salary
- Medical dental vision and 401(k) with company match
- PTO and company-paid holidays
- Ongoing training and career development
- A supportive team-oriented culture that values your contributions
Ready to make an impact and grow your career with a company that puts people first Apply now and lets grow together.
#hiring #payrolljobs #customersupport #HRtech #iSolved #careers #CommPayHr
Required Experience:
Unclear Seniority
Employment Type
Full-Time
