Horizon VDI Support Specialist
Horizon VDI Support Specialist
Posted on :
25-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Summary:
Were seeking a skilled and customer-focused Horizon VDI Support Specialist to manage support and optimize clients VMware Horizon VDI environment. This role spans Level 1 to Level 3 support and includes maintaining golden images managing desktop pools and collaborating with IT teams to ensure a secure and seamless virtual desktop experience.
Key Responsibilities:
- Provide end-to-end support for VMware Horizon VDI including access performance printing and profiles.
- Build and maintain golden images (patching configuration and application packaging).
- Create and manage desktop pools (persistent and non-persistent).
- Troubleshoot application issues within VDI sessions.
- Monitor system health analyze performance and apply updates and patches.
- Collaborate with infrastructure application and security teams.
- Document SOPs troubleshooting steps and knowledge base content.
- Support user onboarding and coordinate UAT for image changes.
Required Skills & Experience:
- 2 years in IT support with 1 year in VDI environments.
- Experience with VMware Horizon View (7.x/8.x) Windows 10/11 Active Directory and GPOs.
- Familiarity with Horizon Console vSphere and basic PowerShell scripting.
- Strong troubleshooting and analytical skills.
- Excellent communication and customer service orientation.
Preferred Skills:
- Experience with golden image optimization FSLogix MFA and monitoring tools (e.g. Horizon Help Desk ControlUp).
- Certifications: VMware VCP-DTM ITIL Foundation CompTIA A (preferred).
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
