Production Support
Production Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position: Production Support
Location: Chicago IL
Duration: 1 Years
Job description:
Must have worked on support projects
Must know GCP Kubernetes and Dynatrace
Knowledge on Splunk / Sumologic log monitoring is an advantage
Monitoring all the key dashboards and timely alerting Find RCA for all production issues Help team to debug potential issues Handling daily standup calls and all other client calls Run through all the JIRA tickets and have the ticket updated with latest findings/RCA
Should represent SRE in all client calls and have the deep knowledge on all the tickets/ issues created by the team.
Create alerts based on production issues
Create new dashboards for any new features Support onsite team with providing various details from different tools to help with the investigation Always validate if the team is following the SOPs or the process defined for an alerts/ issue.
Contacting all the external vendors if in case their integrations fail Measure the front-end metrics for the site with various tools available
Employment Type
Full-time
