DHB - Training and Support Specialist
DHB - Training and Support Specialist
Posted on :
25-07-2025
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1 Vacancy
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Job Description
DHHS Division of Health Benefits requires the services of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects.
No travel is required. This is a Monday-Friday 8-5 position. Hybrid work model. Require 8 days per month onsite.
The purpose of the position will be to create training content (online and live classroom training) to support organizational initiatives and business units. Strong content development and writing skills needed. Ability to draft articles to support employee learning tips and educational resources for employees such as job aids. Good research skills. Instructional design and technical knowledge needed. This position will support live virtual meetings and events. Strong presentation communication and collaboration skills. Must be professional.
DHB prefers experience with following tools: Adobe Articulate (Storyline and Rise) Canva Camtasia MS Teams. Candidates with experience developing HR curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software is desired.
This position works with: Associate Director of Organizational Development Training and Support Specialist Learning and Development Consultant Organizational Development Consultant and an Administrative Support Specialist.
Required/Desired Skills Skill Required /Desired Amount of Experience Experience in curriculum design and developing training materials for adult learners Required 3 Years Understands the NC Medicaid Program that drive the efforts of the county regional and state staff who administer those programs. Highly desired 3 Years Strong content development skills needed. Required 3 Years Instructional design and technical knowledge needed Required 3 Years Adobe Articulate 360 Required 0 Experience with adult learning practices principles and procedures in classroom and on-line presentations Highly desired 0 This position will support live virtual meetings and events. Strong presentation communication and collaboration skills. Required 3 Years Preferred tools: Adobe Articulate & Camtasia MS Teams Microsoft products Webex Required 0
No travel is required. This is a Monday-Friday 8-5 position. Hybrid work model. Require 8 days per month onsite.
The purpose of the position will be to create training content (online and live classroom training) to support organizational initiatives and business units. Strong content development and writing skills needed. Ability to draft articles to support employee learning tips and educational resources for employees such as job aids. Good research skills. Instructional design and technical knowledge needed. This position will support live virtual meetings and events. Strong presentation communication and collaboration skills. Must be professional.
DHB prefers experience with following tools: Adobe Articulate (Storyline and Rise) Canva Camtasia MS Teams. Candidates with experience developing HR curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software is desired.
This position works with: Associate Director of Organizational Development Training and Support Specialist Learning and Development Consultant Organizational Development Consultant and an Administrative Support Specialist.
Required/Desired Skills
Employment Type
Full-time
Key Skills
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