Program Implementation Manager, Clinical Studies
Program Implementation Manager, Clinical Studies
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Job Description
Overview
Since our founding in 1924 weve cut cardiovascular disease deaths in half but there is still so much more to do. To overcome todays biggest health challenges and accelerate this progress we need passionate individuals like you. Join our movement be part of the progress and help ensure a healthier future for all. You matter and so does the impact you can make with us.
The American Heart Association has an opportunity for a Program Implementation Manager Clinical Studies. This position can be home-based.
This is a full-time benefits eligible grant funded opportunity. Current funding will expire on August 1 2026.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful you will have access to Heart U our award-winning corporate university as well as additional training and support locally.
#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us onLinkedInInstagramFacebookX (formerly Twitter) and .
Responsibilities
This individual will be responsible for the day-to-day site recruitment site consultation and project management of activities for the Clinical Studies Division. This person will identify build nurture and maintain relationships to recruit participating sites to achieve program goals across cardiac disease states (including but not limited to cardiogenic shock and hypertrophic cardiomyopathy). Building on established relationships with hospitals and health systems this role will provide in-depth process and quality improvement consultation including individual site support facilitation of educational opportunities intervention tracking and process mapping. This person will be responsible for assisting with sales onboarding customer retention and related activities to ensure excellence and attention to detail throughout the site management process. Additionally this person will be responsible for daily operations related to meeting project deliverables. This role will regularly collaborate closely with physician leadership C-suite leadership and site clinical teams so should have experience working with these roles. Thie role also requires the individual to function and drive work independently with minimal supervision work independently have positive relationship cultivation skills strong project management skills and be results-oriented.
- Identify and develop pipeline of prospective new and existing customers for enrollment in the organizations novel registries. Oversee contracting process. Coordinate efforts among hospitals and hospital systems on project goals and objectives including quality improvement and research.
- Identify build cultivate and manage key high-level partner and customer relationships to achieve program goals. Collaborate with the programs Volunteer Committee and other high-level physicians and C-suite members from participating sites and stakeholders. Stakeholders include but are not limited to hospitals healthcare systems quality improvement organizations research organizations state health departments and payor groups.
- Serve as primary account manager of recruited sites. Onboard manage and consult participating sites on site-level and system-level evidence-based metrics aiming to support improved clinical care and outcomes. Facilitate sites utilizing pilot and established interoperability between originating source data to the registry when needed.
- Establish and conduct data monitoring activities within registry tool. This position will continually review site and registry-wide data for quality completeness and quality improvement-related opportunities. Address any data inconsistencies within the platform appropriately and in a timely manner including measure and data collection revisions.
- Develop and deliver site and program-wide targeted education and training materials utilizing collected insights.
- Analyze collate and present results of trainings education and data to continually evaluate next steps and needs for program.
- Create update and disseminate education and marketing materials when appropriate. Assist with other marketing aspects/tasks such as conference marketing material development and website collateral maintenance.
- Prepare for and attend national conferences related to areas of work. Responsible for securing and planning all tasks for exhibitor booths and volunteer lecture engagements. May include exhibitor booth buildouts contracting scheduling material development and supply and shipping logistics.
- Develop and implement a variety of related observational and prospective clinical studies. Provide oversight of tasks including protocol development site recruitment and regulatory monitoring.
- Communicate regularly with Project leadership to ensure tasks are completed according to project timeline. Collaborate with colleagues and external partners through ongoing meetings to report out on project deliverables.
- Support project leadership in developing research infrastructure conducive to future pragmatic clinical trials and other translational clinical and implementation science. Guide sites through research proposal process and review submissions as appropriate.
Qualifications
- Bachelors Degree
- Three (3) Five (5) years of relevant experience
- Experience with Microsoft Office suite skills including Word Excel PowerPoint and Outlook
- Experience in healthcare or in a public health-related organization clinical registries patient registries clinical studies or quality improvement programs
- Ability to function and drive work independently with minimal supervision
- Ability in multitasking prioritizing and re-prioritizing tasks associated with time-sensitive deliverable.
- Ability to interact and engage with clinicians and C-suite ideally in hospital setting
- Experience with program/project management including experience in influencing performance without direct line accountability
- Strong verbal written and presentation communications skills including communication with clinical leadership
- Experience with clinical trial operations and oversight in academic or healthcare research environments.
- Experience with account management and sales success/business development
- Ability to work in a team environment and interact with all levels of American Heart Association staff volunteers and the public
- Ability to travel up to 10% local and overnight stay inclusive of attending national conferences
Preferred Experience:
- Masters degree preferred
- Cardiovascular knowledge or experience is highly desired
Compensation & Benefits
The expected pay range will be $70000 to $90000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of our total rewards package.Visit Rewards & Benefits to see more details.
- Compensation Our goal is to ensure you have a competitive base salary. Thats why we regularly review the market value of jobs and make adjustments as needed.
- Performance and Recognition You are rewarded for achieving success by merit increases and incentive programs; eligibility for an incentive program is based on the type of position.
- Benefits We offer a wide array of benefits including medical dental vision disability and life insurance along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being we also offer an employee assistance program employee wellness program and telemedicine and medical consultation.
- Professional Development You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Associations national online university with more than 100000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year which includes several days off at the end of the year.
- Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities or for potential future positions in the organization.
The American Heart Associations 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health by 2028 the AHA will drive breakthroughs and implement proven solutions in science policy and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association American Stroke Association our mission is to be a relentless force for a world of longer healthier lives regardless of race ethnicity gender gender identity religion age language sexual orientation national origin and physical or cognitive abilities.
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In accordance with local and state laws where applicable qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
Required Experience:
Manager
Employment Type
Full-Time
