Manager, Quality, Safety & Clinical Adoption
Manager, Quality, Safety & Clinical Adoption
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Job Description
Union: Non-Union
Number of vacancies: 1
Site: Princess Margaret Cancer Centre
Department: Quality Safety & CPSO
Reports to: Director
Hours: 37.5 per week
Status: Permanent Full-Time
Closing Date: August 2 2025
Position Summary
The Manager of Quality Safety and Clinical Adoption is a key leadership role reporting to the Director of Quality Safety and Clinical Adoption. This individual leads a team dedicated to enhancing clinical processes reducing patient harm and improving outcomes. They are part of a world-leading team that innovates and rethinks healthcare quality.
The Manager of Quality Safety and Clinical Adoption is responsible for the day-to-day management planning design implementation and coordination of Patient Safety and Quality management and all of its initiatives. Under the direction of the Director Quality Safety and Clinical Adoption this role will work with a team of Patient Safety & Quality Improvements Specialists to achieve UHNs overall goal of reducing preventable harm to zero.
The key internal stakeholders whom the Manager would work closely with include: site executives and leaders at all sites UHN Executive Management Program Medical Directors UHN Quality of Care Committee Clinical Managers Physician leaders and Patient Partners. The key external stakeholders for this role include: TASHN Hospitals Ontario Health Healthcare Excellence Canada and the other Canadian and International hospitals.
The Manager for Quality Safety and Clinical Adoption plays a pivotal role in leading quality and safety initiatives at UHN a global leader in these domains. This role demands a manager who possesses both tactical skills to oversee specialists and manage day-to-day operations as well as strategic acumen to develop plans and present them to executive audiences. The manager works closely with the Director and VP on leadership decisions.
Duties
- Strategic and Operational Leadership: Lead the Patient Safety and Quality Improvement team overseeing daily operations resource planning and fiscal accountability. Drive system-wide quality and safety initiatives aligned with UHNs strategic goals.
- Quality Improvement and Capacity Building: Design and implement initiatives to enhance clinical processes and reduce patient harm. Provide coaching mentoring and subject matter expertise to build organizational capacity in quality and safety.
- Human Resources Management: Oversee all aspects of HR for a diverse team including recruitment performance management conflict resolution and professional development. Foster a collaborative and inclusive work environment.
- Planning and Policy Development: Develop and execute short- and long-term plans monitor progress and adjust strategies as needed. Establish operational policies and procedures to support organizational effectiveness.
- Data Reporting and Financial Oversight: Monitor key performance indicators and quality metrics; prepare reports and presentations for leadership. Monitor departmental budgets analyze variances and support financial planning.
- Corporate and Cross-Functional Engagement: Represent the department on internal and external committees contribute to corporate initiatives and deliver presentations on quality and safety priorities. Mentor staff on improvement methodologies and support research and innovation.
Qualifications :
- At minimum completion of a masters degree in quality improvement & patient safety health administration or business science preferred or recognized equivalent required
- Regulated health care professional in good standing
- Certification in quality improvement (i.e. Lean Six Sigma) or patient safety required
- At minimum 6-8 years practical and related experience in healthcare quality and safety management experience.
- Experience leading large-scale quality improvement initiatives in a healthcare setting.
- Excellent leadership communication and problem-solving skills.
- Proficiency in data analysis and performance improvement methodologies.
- Experience with people management is preferred.
Additional Information :
Why join UHN
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)
Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
