Enterprise Customer Success Manager - Maternity Leave Replacement
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Job Description
At AppsFlyer we believe every challenge is an invitation to innovate. Were looking for an Enterprise Customer Success Manager to help us shape the future of measurement.
In this role youll work with talented professionals across the globe within a culture that values curiosity collaboration and personal development. If youre ready to bring your skills to a global stage this is your chance to make an impact.
About the role:
As an Enterprise CSM youll serve as the trusted advisor to some of our most strategic customers across EMEA (Nordics Baltics Africa Israel and Southern Europe). Youll own the relationship end-to-end helping clients navigate challenges adopt our products and grow their business through our platform.
What Youll Do
Manage top-tier client accounts on all levels: technical business support and product
Drive product adoption and growth by providing strategic guidance and hands-on support
Share relevant product updates and content with clients to support their evolving goals
Identify upsell opportunities and support customer retention strategies
Deliver client trainings webinars and promote new features
Serve as the voice of the customer relaying feedback to internal Product and R&D teams
Partner with Sales and Marketing to drive regional expansion
What You Have
Advanced proficiency in written and spoken English
Minimum 3 years of experience as a Customer Success Manager in SaaS
Strong digital marketing experience; app marketing is a big plus
Analytical mindset with a technical background
Experience in gaming companies an advantage
Strategic thinking with strong business development instincts
Ability to thrive in a fast-paced dynamic environment
Willingness to travel a few times a year for client visits or conferences
Bonus Points
Introduced by an AppsFlyer team member
Product management intuition
Technical experience with SDKs APIs SQL and Mobile Measurement Partners
Additional language skills
Why Join Us
AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well the Global Employee Exchange Program and fitness initiatives we empower our people to thrive physically mentally and professionally.
We offer:
Stock options & competitive compensation
Personal growth investment: negotiation presentation training LinkedIn Learning
Private medical & dental insurance
Flexible hours & remote-friendly options
Weekly team lunches fresh snacks and active team events
Support for your ideal work setup laptop phone standing desk
Meaningful social impact initiatives via AppsFlyer Cares
At AppsFlyer were committed to building a diverse and inclusive workplace. Dont meet 100% of the qualifications If youre excited about this role and believe you have the skills to succeed we encourage you to apply.
As a Customer Obsessed company we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.
Oren Kaniel CEO
Required Experience:
Manager
Employment Type
Full Time
