Manager, Delivery Excellence (Chapter Lead)
Manager, Delivery Excellence (Chapter Lead)
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Job Description
Manager Delivery Excellence (Chapter Lead)
Job No: 676418
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD
Permanent Full Time
IT
Pay Band 6
Manager Delivery Excellence
Sydney (preferred) or Brisbane
- Lead coach and manage a team of Delivery Leads and Delivery Support roles for capability uplift and placement onto major projects
- Collaborative and supportive team culture; hybrid 50% WFH
- Varied Trans-Tasman role with both delivery aspects and people management responsibilities
Were never just satisfied with how things are because we know how things could be. And its our expert Technology team who forge ahead every day to make those what ifs a reality.
Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched on endlessly curious and always adaptable. In return youll be supported to bring your own ideas to the table and challenge conventions with the aim of making life a little brighter simpler and better for our customers and each other.
Overview of the role
As Manager Delivery Enablement you will be responsible for leading a team aligned to Suncorps delivery practice to achieve transformational ways of working focused on improving the speed efficiency and agility of our delivery practices. This role is not a delivery role; instead you will lead manage coach and resource the team of people who deliver the projects.
You will be responsible for your own portfolio consisting of a large number of direct reports both in Australia and New Zealand so it is essential that you are adept at all aspects of people management from recruiting developing capability performance management and problem solving. Ideally you will have experience as a Project Manager and stepped into a leadership role.
This is a fantastic opportunity to gain greater depth and experience in people management and build upon your leadership skills with one of Australias leading Insurers.
What youll do:
- Effectively manage up to 30 direct reports both in Australia and New Zealand
- Lead and develop the capability of others through effective coaching mentoring professional development and performance management
- Actively contribute to the capability uplift and development of a team of high performers
- Support delivery with appropriate scoping sizing and resourcing/recruitment of delivery activities on projects (approx. 30% of the role).
- Lead compliance and associated HR administration
What youll bring:
- 5 years people management/leadership experience and a proven track record in leading high performing teams
- Previous experience working as a Project Manager (5-10 years)
- Experience with recruitment and managing resources including performance management whilst building capability; exposure to HR processes is advantageous
- Experience building and influencing successful business relationships excellent interpersonal and communication skills with the ability to hold tough conversations
- Experience with Agile Lean and Waterfall methodology
- Systematic and disciplined approach to planning organising decision making and delegation
- Flexibility and resilience in responding to multiple changing priorities
- Skilled ability to work in a dynamic leadership team contributing to the overall goals of the group
What we can offer you:
- Discounts and offers on a range of retail favourite stores as well as insurance products.
- A range of flexible working and leave options including 20 weeks paid parental leave 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
About Suncorp:
Were proud to be a part of the Suncorp family alongside some of Australias most trusted and diverse names in insurance. Together we share a drive to make the complex simple and bring our customers peace of mind when it matters most while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether youre guiding people through lifes biggest moments or providing them with support in times they need it most youll be driven forward by our shared customer obsession and supported at every step of the journey.
For over 100 years Suncorp has been driven by our guiding Purpose to build futures and protect what matters. To ensure we deliver on that Purpose weve made a commitment built on trust empowerment and flexibility to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance the Suncorp family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. Were excited about what we can achieve together working every day to be better do more and realise the future we want to see just beyond the horizon.
If this opportunity sounds like the challenge you have been looking for please apply online today.
Employee benefits Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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