General Manager, Product & Customer Platforms
General Manager, Product & Customer Platforms
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Job Description
About the opportunity
You will lead the engineering delivery function with a portfolio of technology products that directly impact customer experience and revenue generation. Accountable for the end-to-end engineering strategy execution and capability uplift across all segments and customer-facing technology platforms.
Leading a large team of technical experts this is a senior people leadership role that clearly articulates strategy to enable deep connection of people to our goals has unwavering focus on people capability and development and drives a strong performance culture. The role will enable agile engineering practices and ensure value to customer is prioritised.
In this role youll get to
- Collaborate with the Technology Leadership team to influence and devise appropriate technology strategy.
- Establish and lead an engaged high performing customer platforms engineering delivery function that is committed to the Banks sustainable success.
- Drive a change in culture to align with modern engineering practices.
- Lead this first line function to continually mature methods that ensure protection of the IT organisational assets integrity security and privacy of information.
- Provide thought leadership and guidance on best practice approaches to the Banks digital transformation agenda that enables valuable business and customer outcomes.
What youll bring to the role
You will have a robust technical background in software development cloud narrative architecture modern digital stacks SecDevOps and SRE practices.
To be successful in the role you will have:
- Senior leadership background with proven track record of leading and developing large cross functional and agile teams of technology engineering resources.
- Significant exposure to complex product and platform-based environments with experience managing engineering across multiple domains with competing priorities and critical SLAs.
- Extensive experience in leading transformational change and being a thought leader in the technology space.
- Demonstrated development of strategy and leading teams in the tactical execution against strategic frameworks.
- Experience in effectively managing budgets.
- Experience working with and influencing senior stakeholders including members of the Executive and Board.
We offer flexible work options that put our people first and a hybrid model of a minimum of 60% of your week in the office.
We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness injury or disability to equitably participate in the selection process.
If this sounds like an opportunity for you check out the attached Position Description and apply.Position Description - General Manager Product & Customer
Please note all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.
Please contact theTalent Acquisition Advisor listed below for a confidential discussion if there are any concerns meeting this requirement during the application processor if you would like to discuss the position further.
Name: Thomas Park
Phone:
For more information check out the Application Process for Internal Candidatespage.
Still in two minds
Research suggests 60% of women and underrepresented groups might stop here even after getting as far as drafting an application. We believe that diversity makes every team stronger so even if you dont tick every box we still want to see your application!
Please note shortlisting and interviews may take place prior to the advertised close date so dont delay apply now!
Required Experience:
Director
Employment Type
Full-Time
