Provider Service Specialist - Clinical
Provider Service Specialist - Clinical
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Job Description
Job Title: Provider Support Specialist - Clinical
Location: Chennai TN
Positions Numbers: 1
Shift Timing: 8:30pm to 5.30am IST
Job Summary:The Provider Support Specialist serves as a vital link between the organization and its provider network ensuring seamless operational support across various touchpoints. This role focuses on maintaining accurate provider availability managing platform user access and supporting the lifecycle of provider engagementfrom onboarding to ongoing training. The Specialist will play an integral role in updating credential records addressing non-clinical inquiries and enhancing provider readiness through well-developed training resources. Additionally they contribute to the success of the PRN program by ensuring responsive and organized support.
Responsibilities:
- Managing provider availability including vacation requests
- Create and maintain user accounts for our HHL platform.
- Conducted orientations for new providers joining our network.(Will evaluate later)
- Provide ongoing training support for the provider network. Non clinical and non scheduling questions.
- Develop and maintain training materials for the provider network.
- Keep the credentials of the Therapists in HHL updated
- PRN Prog
Qualifications :
- 2 years of experience in providing support or customer service.
- Excellent communication and interpersonal skills.
- Ability to effectively prioritize and manage multiple tasks in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Proficient in Microsoft Office and other relevant software.
- Ability to work independently and as part of a team.
- Demonstrated commitment to customer service and continuous improvement.
- Bachelors degree in healthcare administration business administration or related field a plus
Additional Information :
Benefits:
- Group Health Insurance
- Leave Encashment on Gross
- Yearly Bonus
- 12 Paid Indian & US Holidays
All Care Therapies is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate based on race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
