Estates Monitoring Officer
Estates Monitoring Officer
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Salary Not Disclosed
1 Vacancy
Job Description
Location: Portsmouth Hospitals University NHS Trust
Position Type: Permanent full time 37.5 hours per week
Salary: Band 4 27485 - 30162 per annum
Role Purpose & Summary
Join our Estates & Compliance Team as an Estates Monitoring Officer managing outsourced Hard Facilities Management (Hard FM) contracts to ensure high-quality estates services sustainability and a positive patient experience across our sites.
Youll:
Monitor contract compliance KPIs and SLAs.
Investigate incidents complaints and maintain the Hard FM risk register.
Support and develop systems for contract monitoring including planned and ad hoc audits.
Review monthly reports and verify submitted performance data.
Liaise with departments contractors and Trust teams.
Prepare briefing papers and present findings to senior Estates staff.
Identify trends highlight service gaps and escalate contract safety or compliance issues promptly.
Contribute to quality assurance and Trust-wide reporting.
Gather PFI data to support service variations and financial performance tracking.
Lead sustainability initiatives to reduce carbon and energy footprints in Hard FM services.
Key Responsibilities
Develop and maintain the Estates Monitoring Plan aligned with contract standards.
Feed user feedback (concerns complaints incidents) into the monitoring process.
Supply data and analysis for contract variations and cost implications.
Participate in contract review meetings and support Trust-wide reporting systems.
Provide administrative support to colleagues where required.
Uphold Trust sustainability priorities in everyday operations.
What Were Looking For
Strong communication skills: able to share information clearly with staff patients and third parties.
Analytical thinker: capable of comparing data spotting trends and making evidence-based judgements.
Organised and methodical: able to plan audits manage schedules and maintain accurate records.
Collaborative team player: comfortable working across teams and supporting colleagues.
Proficient with IT systems and databases for auditing and reporting.
Why Join Us
Be a key player in enhancing patient-facing environments through effective contract oversight.
Help shape a more sustainable and environmentally responsible FM service.
Work with supportive leaders and teams committed to continuous improvement.
Enjoy professional development opportunities in Estates and Compliance.
For more information please see attached Job description
Qualifications :
Essential
- GCSE Grade C and above in English Language and Mathematics.
- Knowledge of MS Office applications by appropriate course.
Desirable
- BTEC in Business Studies or similar.
Experience
Essential
- Experience of carrying out quality assurance audits.
- Good working experience of Facilities Management
- Experience of carrying out audits against standardised documentation.
Desirable
- Experience within the health service or related area.
- Experience of working within an Estates environment
- Trade experience in electrical mechanical or building
Knowledge
Essential
- Ability to gather data compile information and prepare reports.
- Skill in organising resources and establishing priorities.
- Skill in the use of computers preferably in a PC Windows-based operating environment.
- Ability to design and implement systems necessary to collect maintain and analyse data.
- Ability to communicate effectively both orally and in writing.
- Ability to develop plan and implement short- and long-range goals
- Ability to develop and maintain record keeping systems and procedures.
- Knowledge of Facilities Management services.
- Presentation skills.
Additional Information :
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery access to our free Beach Hut for those long summer days our on-site Wellness Centre including a gym and a swimming pool access to our fantastic staff networks including LGBTQ Race Equality and Disability and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in terms of your education opinions culture ethnicity race sex gender identity and expression nation of origin age languages spoken veterans status colour religion disability sexual orientation and beliefs.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
