DescriptionCreate your best future and join Westpac as a Senior Manager Value & Performance Monitoring Lead Transformation Strategy & Design
Whats the role
- Shape the UNITE Integrated Plan: Support the development of strategic options and value drivers across customer and business design; contribute to aligning scope priorities and sequencing.
- Build business cases: Partner with the Integrated Plan & Discovery teams to develop robust portfolio-level and TSP-specific business cases grounded in clear assumptions and evidence.
- Maintain customer design integrity: Own build and update of single source of truth for Customer Design definitionscovering cohort segmentation product exposure and channel activity.
- Support delivery handoff: Prepare and translate design choices for Discovery/Delivery teams to ensure speed fidelity and quality of execution.
- Monitor business readiness: Lead design and management of reporting for key business readiness indicators; collaborate with divisional teams to align and aggregate performance reporting.
- Track value realisation: Build dashboards and reports to track benefit and contra-benefit drivers (e.g. customer attrition); support realisation activities as execution begins.
- Translate financial impact: Work with Finance to interpret the UNITE business case into financial shape impacts across Group and divisional levels.
- Connect across the program: Collaborate closely with Design Leads Finance and divisional teams to ensure alignment clarity and accountability.
What do I need
To be successful you should have the following skills/ experience:
- Financial expertise: 5-8 years of proven experience in financial modelling valuation and business case development; strong understanding of financial statements and forecasting.
- Analytical mindset: High attention to detail and structured problem-solving approach.
- Data fluency: Advanced Excel skills and/or coding proficiency (e.g. Python SQL) for data manipulation and analysis.
- Executive Communication: Ability to translate and present technical and complex concepts effectively to senior stakeholders.
- Independence: Comfortable leading others in your own workstreams and delivering under tight timelines.
- Stakeholder collaboration: Builds strong working relationships across functions and seniority levels.
- Commercial insight: Applies sound judgement to connect data strategy and business outcomes.
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the
People with Disability and/or needing Accessibility Requirements page on our
website. Required Experience:
Senior Manager