Clinical Support Officer - PECC & PANDA

Job Description:

• Role title: Clinical Support Officer

• Role type: Permanent full time

• Role grade: Administration Officer Level 3 Year1-2

• Department and location: Psychiatric Emergency Care Centre (PECC) & Psychiatric Alcohol and Non-Prescription Drug Assessment Unit (PANDA) St Vincents Hospital Darlinghurst

• Salary: $ 68338.78-$ 70468.73 super.

Better and fairer care. Always.

We are St Vincents Health Australia Australias largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857 our 30000 healthcare superheroes operatepublic and private hospitals residential aged care community and virtual care and outreach programs.

About the role

• Support Our Leaders: Assist Nurse Unit Managers with recruitment processes staff appraisals audits and compliance reporting. Youll be an essential part of driving workforce success.

• Be the Go-To Administrator: Manage rosters enter accurate data in systems like Kronos and MHoat maintain staff records and ensure seamless day-to-day operations.

• Coordinate & Communicate: Liaise with Payroll and clinical teams schedule multidisciplinary meetings take minutes and keep everyone on track with timely follow-ups.

• Keep Things Running Smoothly: Monitor ward supplies and equipment coordinate repairs and support stock controlhelping frontline staff deliver excellent patient care.

• Grow with Us: Get involved in quality improvement projects research support accreditation processes and broader Inner City Health admin activitiesincluding providing coverage for reception and across teams when needed.

About you

To succeed in this role youll bring a strong sense of empathy excellent organisational skills and a team-first attitude. Ideally you will have:

• Exceptional Frontline Service Skills: A warm professional approach that reflects the values of St Vincents Health Network with the ability to communicate compassionately with patients carers and clinical staff.

• Tech-Savvy and Detail-Oriented: Proven computer literacy across Microsoft Office Suite (Word Excel Outlook) and experience using electronic clinical and administrative systems in a healthcare setting.

• Excellent Communicator: Strong verbal and written communication skills with confidence in phone-based interactions and an ability to build rapport with diverse teams and clients.

• Strong Time Management & Problem Solving: Able to multitask prioritise effectively and stay calm under pressure in a fast-paced high-volume environment.

• Team Player with Compassion: Comfortable working both independently and as part of a busy multidisciplinary team with a sensitive respectful approach to people from vulnerable or complex backgrounds.

Why work at St Vincents

• Join us on our mission to provide care to all including the most at-risk people in our community

• Discounted access to many gyms for you and your family with Fitness Passport

• Access to discounted private health insurance with Medibank

• Access to a government salary sacrifice program. Make a proportion of your salary tax-free

• Committed to financial support for educational development scholarship programs paid study leave

About the hospital

In this role you will be based at St Vincents hospital Darlinghurst.

• A busy inner-city hospital in a beautiful location

• Surrounded by great cafes galleries and theatres parks nightlife and nearby glorious beaches

• A place of expert clinical care for at-risk people

• Closely partnered with universities & affiliated research institutes many of which are located on-campus

• Centres of excellence include heart & lung transplantation bone marrow transplantation cardiology cancer care AIDS/HIV respiratory medicine mental health homeless health drug & alcohol services and correctional health

Sponsorship / work rights for Australia

Please note visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How to apply

The closing date for applications is 01 July 2025

Please submit your resume and a brief cover letter highlighting how your interest skills and experience align with the role.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

Respectfully this role is not open to recruitment agencies.

Reconciliation Action Plan:

At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information visit https:// or get in contact at

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct