Strategy & Governance
- Develop and implement the IT vision and roadmap aligned with METROs global and country-level strategic objectives.
- Engage and align IT initiatives with commercial finance and digital strategies/KPIs.
- Lead the digital transformation agenda of METRO Pakistan.
- Ensure adherence to Group IT governance and security policies.
- Prepare manage and monitor the IT & IM budget aligned with the cost allocation model.
Operations & Infrastructure
- Ensure availability and uninterrupted functioning of IT systems services and infrastructure across stores head office and supply chain facilities.
- Oversee device inventory management and efficient end-user support.
- Ensure IT risk management data security and business continuity in collaboration with international IT teams.
- Supervise and drive the execution of both local and corporate IT projects and ensuring timely delivery.
Applications & Data Management
- Provide technical guidance and support on METRO business applications including data warehousing BI tools and financial reporting systems.
- Ensure the accuracy integrity and availability of data for all business domains.
- Analyze document and align business IT demands with corporate systems and propose solutions.
- Lead the deployment and optimization of corporate applications and IT/IM systems.
Vendor & SLA Management
- Manage external vendors and service providers and ensure SLA performance monitoring.
- Maintain strong partnerships with METRO international development and support teams.
People Leadership
- Lead and develop a high-performing IT team fostering a culture of accountability agility learning and innovation.
Reporting
- Prepare monthly and ad hoc financial and performance reports for regional and international IT teams.
- Oversee documentation and dissemination of SOPs for all IT processes.
Qualifications :
Bachelors or Masters in Computer Science Information Technology Information Systems or related field.
Additional Information :
Up to 10 years of experience managing IT/IM functions preferably in a multinational retail or FMCG environment with at least 35 years in a leadership role.
Remote Work :
No
Employment Type :
Full-time