At Blue Bottle our mission is to connect the world to delicious coffee. From seed to cup we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people the company and our planet.
About the job
Blue Bottle is writing a new chapter to the story and traditions of coffee food and hospitality and the People team is helping us build the company and culture to do it. Blue Bottlers love our company products and mission - a great foundation from which to make Blue Bottle the place to start and pursue a career in world-class hospitality and delicious food & beverage. Our People Partners provides strategic and tactical People consultation to optimize talent performance development and culture with the goal of achieving exceptional business results across Blue Bottle Coffee. We are building the next great company that everyone wants to work for and this role is critical to pursuing that mission as we grow. This position will support a growing number of cafes and require regular cafe visits to three distinct Metro markets and the surrounding areas within the Boston Chicago and DC areas.
You will:
Provide strategic business partnership to leaders within your business and/or market with a clear focus on performance management change management leadership development and conflict resolution.
Perform routine cafe visits to work directly with the cafe team members in order to assess People-related focus areas and drive employee engagement through People initiatives.
Use your insights and learnings from cafe experiences observations feedback and learnings to provide crucial feedback to the business to shape the direction of People and Operations work.
Partner investigate and help resolve employee relations matters and investigations including workplace conflicts or allegations of policy and/or legal violations; work to ensure issues are properly identified reported investigated and resolved.
Contribute to the development of People programs and processes such as succession planning learning and development recognition programs and DEI&B.
Build collaborative working relationships with the broader People function to roll out company-wide programs. Evaluate and recommend best practices in the application of HR processes systems and policies.
Participate and lead cross-functional teams to complete assigned People projects on time to specifications and with accuracy and efficiency.
Evaluate and recommend best practices in the application of HR processes systems and policies.
Facilitate learning and development programs for Blue Bottle Coffee.
Maintain an awareness of People principles practices and the related regulations in the US with specific emphasis on the geographies assigned to the position.
Help maintain a consistent team member experience across union and non-union cafes while honoring all legal and contractual obligations.
You are:
Able to combine great people intuition business judgment and discretion in your decision-making.
A deeply empathetic listener who people naturally trust and seek out for help or another perspective.
Someone who inherently believes in the potential within people but also recognizes problems and doesnt shy away from difficult conversations to help them grow and succeed.
Collaborative and able to build trust-based relationships with executives leaders and employees.
A clear and effective communicator in both conversation and written word.
Adept at recommendations to effectively resolve problems or issues using judgment that is consistent with Blue Bottle culture as well as standards practices and/or employment law.
Highly organized and detail-oriented able to prioritize while not letting anything drop.
Comfortable with ambiguity rapidly changing environments and building from scratch.
Confident working with Google Suite and meeting both virtually and in-person.
A resident within a commutable distance to one of the three areas it supports: Boston Chicago or Washington DC.
You have:
Must have at least 6 years experience as an HR generalist/Business Partner (ideally in consumer retail food/beverage hospitality and/or production facilities) and/or regional multi-unit business leadership experience.
Strong grasp of US and state-specific risk safety labor/employment law and practices both in and out of union environments especially as they relate to non-exempt workforce.
Broad familiarity with general HR disciplines and best practices (i.e. the full employee life-cycle training compensation/benefits organizational development) and ability to apply practices with judgment to state-specific situations.
Specific experience with employee relations and navigating difficult situations and conversations.
Superb judgment and integrity including excellent decision-making skills and a bias to action.
Experience working in unionized environments is strongly preferred.
Last but not least a deep love for great coffee food and exceptional customer experience.
The following is a list of the physical activity requirements and environmental factors related to this role. Blue Bottle is committed to partnering with all candidates and employees to ensure reasonable accommodations are made to meet the following:
Expressing or exchanging ideas by means of the spoken word.
Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication.
Making substantial movements (motions) of the wrists hands and/or fingers.
Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and written documentation.
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects including the human body. This role requires a mix of sedentary work and active on-site engagement in cafe environments. Occasionally walking climbing stairs and standing occur in this role.
Environment: This role is protected within a building but may be exposed to mild changes in temperature with heating or air conditioning.
Travel:
This is a hybrid role based in the Boston MA Chicago IL or Washington DC area. This role must reside in one of these metro areas and require travel up to 30% to the other two markets to provide in-person support build relationships and ensure consistency in people practices across all locations. Additional walking stooping sitting and mobility may be required. Exposure to outside environmental elements may be experienced due to travel through airports airplanes and in between facilities.
A few benefits we offer:
Comprehensive health dental and vision coverage for eligible employees starting on your first day
Best-in-class coffee training and continuing education
Free membership into the Specialty Coffee Association of America and discounts on events (including Expos and Championships)
401(k) plan
Paid time off & paid volunteer hours
50% discount on all products both online and in-cafe; this includes food beverages whole-bean coffee and merchandise
This position has a minimum salary of $84000. This salary is a good-faith estimate for this position. The final salary offer will be determined after reviewing relevant factors which include a candidates qualifications and experience where appropriate.
$84000 - $105000 a year
At Blue Bottle Coffee youll be a vital part of our guests experience and a crucial link in delivering the most delicious coffee we can find to every person who walks through our doors be it in person or online. If youre ready to bring beautiful and thoughtfully rendered experiences to life please apply and join us.
Blue Bottle is an Equal Opportunity Employer. We value an open mind dedication to work and a collaborative spirit. We hire based on these qualities a jobs requirements our businesss needs and an applicants qualifications. We do not tolerate discrimination or harassment of any kind in the hiring process or in the workplace.
We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. We also provide reasonable religious accommodations to applicants/employees to allow them to practice their bona fide religious beliefs. To request an accommodation contact your People Partner.
We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision security safety or morale or if doing so could create other conflicts of interest.
We will consider employment-qualified applicants with arrest and conviction records.
We participate in E-Verify. We will provide the federal government with employees Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed the Form I-9.
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