Senior Deal Desk Analyst

Elastic the Search AI Company enables everyone to find the answers they need in real time using all their data at scale unleashing the potential of businesses and people. The Elastic Search AI Platform used by more than 50% of the Fortune 500 brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data securing and protecting private information more effectively Elastics complete cloud-based solutions for search security and observability help organizations deliver on the promise of AI.

What is The Role

The role focuses on streamlining and optimizing the process of closing complex high-value sales deals. The team acts as a central hub coordinating efforts between sales finance legal and other relevant teams to ensure deals are compliant financially sound and strategically aligned with company goals.

What You Will Be Doing

• Act as a business partner to Sales and Finance in developing strategies for complex deals with a focus on financial and revenue compliance
• Execute against and maintain APJ geographic Deal Desk support framework
• Provide Deal Desk support for super-geo Manager
• Enforce and manage approvals for non-standard deals and effectively collaborate across Sales Finance and Legal
• Serve as a trusted adviser to sales executives and their teams on pricing product configuration and business terms to support sales efforts
• Strong presence and communication with the Field.
• Ability to implement strategies and manage under supervision sales enablement deal optimization profitability and strategic positioning initiatives
• Drive and complete decision reviews approvals and implementing across competencies (quoting legal revenue etc.)
• Support the global Deal Desk leadership to deliver consistent and exceptional support to our sales organization
• Propose and implement initiatives as part of the long term strategy for the Deal Desk team and business
• High-energy team-first attitude: motivated to work collaboratively in a fast-paced constantly evolving environment to help our growing business

Deal Management

• Assess Financial and revenue risk on non-standard deals and understand and embed financial/legal compliance
• Propose and incorporate custom terms and legal edits into order forms and contract documents
• Coordinate and manage cross-departmental approvals outside of standard systematic workflow
• Maintain and update repository of legal language templates for non-standard deals for specific offerings
• Understand and carry out revenue recognition policies across all deals
• Support RFP/RFI/Vendor Questionnaires and drive the enablement process related to such requests.

Quote-to-Cash

• Create and manage systematic CRM workflows around Deal Desk sales engagement and Revenue team alerting for non-standard orders
• Conduct due diligence and construct financial and legal requirements for changes in existing offerings and launch of new offerings
• Identify gaps in current Deal Desk processes (both operational and systematic) and create improvements for efficiencies
• General experience in building IT requirements and enhancements and project management

What You Bring

• Bachelors degree in Finance or related competency
• At least 5 year of experience in Sales Operations Channel Operations Deal Desk Contract Administration or related
• MBA preferred
• Strong attention to detail while multitasking
• Strong communication skills
• Ability to work in a fast-paced high-pressure environment
• High proficiency in MS Office (Excel Word PowerPoint) and GSuite (CPQ a plus)
• Experience working in a SaaS or high-tech company is also a plus

Additional Information - We Take Care of Our People

As a distributed company diversity drives our identity. Whether youre looking to launch a new career or grow an existing one Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesnt matter if youre just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity equity and inclusion. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex pregnancy sexual orientation gender perception or identity national origin age marital status protected veteran status disability status or any other basis protected by federal state or local law ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process please email We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws view posters linked below: Family and Medical Leave Act (FMLA) Poster;Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus Cuba Iran North Korea Russia Syria the Crimea Region of Ukraine the Donetsk Peoples Republic (DNR) and the Luhansk Peoples Republic (LNR). If you are located in or are a national of one of the listed countries or regions an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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