Event Ticketing Manager
Event Ticketing Manager
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Job Description
Job Summary:
Company: Live Nation
Department: Ticketing
Location: Farringdon London
Reports to: Ticketing Director
Working Hours: Monday Friday 9am 5pm plus evenings/weekends as required
Contract Type: Permanent
Role Description
To maximise ticket sales and revenue by providing effective ticketing information and advice; and proactively managing inventory ticket agents and allocations.
Live Nation Music UK is part of Live Nation Entertainment the largest live entertainment company in the world consisting of five businesses: concert promotion and venue operations sponsorship ticketing solutions ecommerce and artist management. Live Nation Entertainment seeks to innovate and enhance the live entertainment experience for artists and fans: before during and after the show.
What its like to work in the Team
Our team is made up of a diverse group of individuals but we all share the same passion for the events industry. We have a fun approachable atmosphere within the team which helps us build and maintain genuinely authentic and valuable relationships with our colleagues and clients alike. We are committed to supporting each other and working together to deliver first class event ticketing and insight to the business.
What we can offer you
Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room onsite gym equipment plus fitness and meditation classes. In addition to this the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.
Who you are
Competencies / Skills / Knowledge / Experience
- Excellent numeracy skills with exceptional attention to detail and proficiency in using Excel at intermediate or above level
- Excellent literacy skills with a proven ability to communicate both verbally and in writing with colleagues up to executive board-level
- Beneficial to demonstrate knowledge and experience of live event ticketing gained in a promoter ticket agent or venue environment
Behaviours
The following attributes determine how the role will be carried out and are required to be a success
- Proactive and demonstrates initiative drive and commitment to achieve objectives
- Uses interpersonal skills to establish excellent rapport and working relationships
- Self-motivated and takes ownership for personal and technical skills development
- Well organised deadline focused and adept at prioritising workloads
- Combines analytical thought with creativity to excel at problem-solving
- Maintains good commercial awareness proven ability to maximise sales and understands business drivers
- Process driven with meticulous attention to detail
What the role includes
- Liaise with promoters venues ticket agents and other stakeholders to advise on and manage the ticketing for Live Nation concerts including arena tours (and potentially stadiums festivals and other events)
- Prepare events for on-sale by confirming and configuring event details including:
- manifests seating plans price structures
- marketing partner artist / fan club record label and other presales
- internal VIP ticket agent and other holds and allocations
- booking fees rebates ticket stock and text
- Administer events in HALO (our in-house event operating system) maximise ticket sales and revenue by monitoring and analysing sales to proactively manage inventory and allocations across ticket agents
- Produce event sales forecasts updates charts analyses management information and other reports including final reconciliations
- Work on-site at outdoor events (potentially including festivals) as required; including weekends and evenings and overseeing and/or staffing Box Office operations
- Process internal ticket orders including artist management and label requests; raising invoice requisitions as appropriate
- Any other reasonable duties as directed by management
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations enjoy new experiences and learn from the talented people you will be working with. Its talent that matters to us and we encourage applications from people irrespective of their gender race sexual orientation religion age disability status or caring responsibilities.
The Company
Live Nation Entertainment is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster Live Nation Concerts and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40000 shows and 100 festivals annually for nearly 4000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information visit
APPLICATION DEADLINE: Monday 23rd June 2025. We reserve the right to close application at any time so encourage early application where possible.
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Required Experience:
Manager
Employment Type
Full-Time
