Vendor Manager
Vendor Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Be a part of Australias largest transformation managing a large portfolio of software and technology contracts
- Hybrid ways of working
- Team discounts across Endeavour Group
The Vendor & Risk Governance Manager will steer both vendor and risk operations within the Technology domain combining vendor relationship management with the implementation and oversight of risk controls.
Vendor Management:
Lead vendor performance oversight ensuring service levels and contract compliance while fostering value-driven partnerships. Manage service delivery reporting account governance benchmarking and contribute to commercial activities such as contract management onboarding and dispute resolution. Collaborate closely with Service Management and Technology Solution Managers to define and monitor key metrics proactively identify opportunities for continuous improvement and drive remediation through joint action plans.
Risk Governance:
Working with Technology LT members and their respective leadership teams this role will have the opportunity to meaningfully affect the management of risk across Technology which is critical to delivering Endeavours strategy and ensuring compliance requirements are met.
The role will be involved in a wide range of risk management activities and projects that have diverse business stakeholders including risk assessments documentation of risks and controls control testing and tracking the progress of audit actions.
This hybrid role is tailored for a seasoned professional experienced in vendor or relationship management and operational risk control. It is critical in delivering both vendor performance excellence and embedding robust risk frameworks in the Technology function.
Sound good Read on.
Here is a taster of what you can expect in this role:
Vendor Management
- Develop and maintain effective partnerships with technology vendors and service providers.
- Manage vendor relationships at the service delivery level ensuring efficient and effective operation of third-party management processes.
- Establish regular cadences with key technology vendors and build a framework to manage vendor performance ensuring service delivery reporting problems/incidents disputes etc. are actioned and/or delivered in line with agreed SLAs.
- Proactively drive and manage vendor SLAs and work closely with Service Management and Technology Solution Managers to provide reporting to leadership and relevant stakeholders.
- Work with leadership and stakeholders to segment technology vendors and recommend a strategic approach in managing the vendor base.
- Continuously look for vendor-focused improvement opportunities with internally managed and vendor-managed processes to help drive efficiencies.
- Lead dispute resolution with vendors and ensure completion of root cause analysis in line with vendor performance.
- Facilitate benchmarking/audit processes of vendors.
Risk Management
- Develop and update Technology and Cyber Risk Profiles
- Oversee management of risks and provide key reporting
- Define Issue and Incident Management processes
- Establish Technology control library and risk matrix
- Develop annual control assurance plan
- Develop Line 1 Tech risk reporting including Board Risk reporting (Key Risk Indicators (KRIs) and risk causes actions etc.)
Qualifications :
Now lets talk about you:
- Proven experience in managing vendor performance for a large enterprise.
- Solid understanding of technology contracts and managed service agreements.
- Strong relationship management skills with a focus on value-creation and dispute resolution.
- Strong analytical and problem solving skills demonstrates a logical approach to problem solving.
- Can demonstrate use of initiative flexibility and innovative thinking.
- Ability to work as an effective team member within a complex and fast paced environment.
- Previous experience working with service partners suppliers system integrators etc.
- Eye for detail and ability to quickly understand requirements.
- Experience working in a Digital environment.
- Ability to think customer first and relate solutions back to the customer problem and outcomes.
- Experience in retail manufacturing or hospitality environments is desired
Leadership and behaviours
- Enthusiastic and positive team member with a self-directed and self-motivated attitude.
- Excellent collaboration and facilitation skills with an ability to see past problems to solutions.
- Able to work in a fast-paced environment
- Comfortable with ambiguity.
- Excellent verbal and written communication and influencing skills.
- Strong stakeholder management and relationship building skills with the ability to influence stakeholders at various levels.
- Ability to see the big picture and take an enterprise approach
The benefits are good too!
- We offer flexible working in every sense
- An exclusive discount card for BWS Dan Murphys Woolworths BIG W and other Endeavour Group brands including our ALH pubs
- Monthly meeting-free days
- Your health and wellbeing is your most important asset and as one of our valued team members its our first priority. You will have a range of free services to help you live well and support your physical mental and financial wellbeing
- Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea yourself and your career. This is just the start so dream big.
At Endeavour we value being a workplace where everyones welcome - if you meet a number of the requirements (and not all) we encourage you to apply.
Additional Information :
We are together creators
With a portfolio that includes Dan Murphys BWS ALH Hotels Pinnacle Drinks and more Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun create more opportunities and score a lot more goals. Were serious about creating a safe inclusive and fun place to rock up to where equal opportunity is key and flexibility is part of how we roll.
Were all about creating a more sociable future - for our customers and each other. If this job excites you - and youre close-enough on the requirements reach out wed love to hear from you.
You can learn more about working with us on LinkedIn or at .
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Presentation Skills
- Purchasing
- Procurement
- Vendor Management
- Process Improvement
- Pricing
- Project Management
- Relationship Management
- Contract Management
- Contract Negotiation
- negotiation
- Contracts
