Managing Director Corporate Learning Platform
Managing Director Corporate Learning Platform
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1 Vacancy
Job Description
Nelnet Business Services (NBS) a division of Nelnet Inc. provides payment technology education services and learning management solutions to education and faith-based organizations serving more than 1300 higher education institutions 11500 K-12 schools 3500 churches and millions of individual students families and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company the perks at NBS go beyond our benefits package. Youre part of a community invested in you as an individual and united by our mission to create opportunities for people where they live learn and work.
The Corporate LMS Managing Director is a dynamic and visionary role responsible for the strategic leadership vision innovation execution and operational oversight of the organizations Learning Management System (LMS). This role ensures the LMS aligns with evolving educational and training objectives meets compliance requirements and delivers effective and engaging learning experiences meeting the professional development needs of internal and external stakeholders. The position also involves leadership of a high-performing LMS team and cross-functional collaboration with other departments. With a growth mindset the Corporate LMS President owns responsibility for the products go-to-market strategy customer experience and lifecycle and revenue operations while driving efficiencies for growth and accelerating execution.JOB RESPONSIBILITIES:
Lead sales efforts and strategic revenue expansion in the LMS space by building high-performance teams expanding client base and representing the company at key industry events through attendance and presentations.
Define execute and drive aggressive long-term growth strategies aligned with the organizations learning business and growth goals as well as market trends and customer needs.
Prospect and build relationships with current and potential corporate customers driving new customer acquisitions upselling and customer retention.
Establish KPIs and benchmarks for system performance learner engagement and content effectiveness in addition to monitoring and analyzing course usage completion rates feedback and learning outcomes.
Identify opportunities for innovation and digital transformation in learning delivery and user engagement.
Provide strong leadership to foster a culture of high-performance and ongoing learning for a team of LMS administrators instructional designers and sales representatives while fostering a positive and thriving culture of collaboration innovation and continuous improvement.
Collaborate with subject matter experts (SMEs) product marketing customer success and learning teams to ensure timely delivery of relevant high-quality learning content.
Oversee the day-to-day operations maintenance and administration of the LMS platform ensuring reliability performance and user satisfaction.
Manage LMS third-party platform (e.g. HRIS CRM SSO) relations and integrations as needed to streamline processes and data flow.
Oversee product development customer support and service delivery to ensure efficient and effective service provision.
Cultivate relationships with key stakeholders including corporate clients and strategic partners to drive business growth and customer satisfaction.
Prioritize client needs by working closely with stakeholders to assess learning needs gather feedback to ensure needs are being met and implement improvements or strategic shifts to meet evolving needs of educational institutions.
Ensure the LMS meets all regulatory requirements accessibility guidelines and data privacy regulations while generating reports to track learning outcomes and compliance metrics.
Oversee budgeting financial planning and resource allocation to ensure the LMS products financial health and sustainability.
Salary range for this role is: $150k-$200k
*This role is located out of our Overland Park KS office*
EDUCATION:
Bachelors degree in education information technology business administration or a related field.
EXPERIENCE:
3-7 years of experience in leading cross-functional teams in EdTech with focus on LMS and SaaS solutions.
Experience managing enterprise-level LMS platforms while driving innovation.
Proven track record of significantly scaling revenue and exceeding revenue targets.
COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:
Strategic with tactical execution and an in-depth understanding of LMS platforms and e-learning standards.
Strong Leadership Skills with the proven ability to lead cross-functional teams and manage complex projects.
Outstanding problem-solving capabilities with the ability to analyze data and execute on findings.
Excellent communication (verbal and written) and presentation skills.
Strong interpersonal skills with the ability to quickly build strong relationships.
Results driven organizational development skills.
In-depth knowledge of LMS data structures and e-learning standards.
Financial acumen and product management expertise.
Ability to travel as needed to client meetings and conferences.
Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.
Nelnet is a Drug Free and Tobacco Free Workplace.
Required Experience:
Director
Employment Type
Full-Time
