Vice President & Head - New Growth Areas Training (146921)
Vice President & Head - New Growth Areas Training (146921)
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Job Description
About Max Life Insurance:
Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group an Indian multi business corporation.
Max Life offers comprehensive protection and long-term savings life insurance solutions through its multichannel distribution including agency and third party distribution partners. Max Life has built its
operations over almost two decades through need-based sales process a customer-centric approach to engagement and service delivery and trained human capital.
As per public disclosures during the financial year 2019-20 Max Life achieved gross written premium of Rs. 16184 crore. As on 31st March 2020 the Company had Rs. 68471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913660 crore.
For more information please visit the Companys website at
We Stand for:
Caring
A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.
Collaboration
A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes thus delivers to the organizations ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork.
Customer Obession
A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.
Growth Mindset
An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.
People Leadership
A peoples leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching empowering & motivating them to deliver superior business outcomes.
Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.
JOB DESCRIPTION
Job Title: Head New Growth Areas Specialized Training Team (Annuity Protection NRI Solutions & Business Insurance)
Department: DCC
Reporting To: Head DCC Axis Max Life Insurance Co. Ltd.
Location: Open (with extensive travel)
Job Summary:
Axis Max Life Insurance Co. Ltd. is establishing a Specialized Training Team within the DCC function to drive penetration and capability building for Annuity Protection NRI Solutions and Business Insurance. This role will be responsible for leading the team designing high-impact training strategies and enabling sales growth across the 12 identified cities. The team will work closely with sales and training teams across different channels to ensure business success.
This team will play a pivotal role in differentiating Axis Max Life Insurance by offering customized solutions to various sales channels and creating specialized training modules that drive business outcomes. The ultimate goal is to establish a sustainable scalable and high-impact training framework that empowers the sales force and elevates business performance across all identified product categories.
Vision & Impact of This Role:
This role is designed to establish Axis Max Life Insurance as a leader in training and capability-building ensuring our sales teams are well-equipped to drive high-VNB product penetration and also offer customised solutions to NRIs and Businesses . By focusing on customized training solutions cutting-edge sales enablement tools and competitor intelligence this team will create a significant business impact across all key insurance segments. The success of this function will be measured not just in business outcomes but in the long-term capability uplift of the sales and training teams across AMLI.
Key Responsibilities:
- Strategic Leadership: Lead the specialized training team driving initiatives focused on high VNB product categories and specialised solutions catering to NRI and Business Insurance
- Capability Development: Build the capability of sales teams and the training function to enhance the penetration of Annuity Protection NRI Solutions and Business Insurance across AMLI.
- Stakeholder Engagement: Collaborate with Head Agency Head Axis Bancassurance Head NRI Sales Head Products Head Bancassurance Head Underwriting Head NB Process to align training programs with channel-specific needs.
- Work closely with Finance Team Business Support Team Head Annuity Business Head Branch Banking Channel Heads of each Sales Channel Central Strategy Team and BPMA Team to ensure seamless execution and business impact.
- External Stakeholder Management: Engage with Bank TPP teams Bank Segment Heads Top Brokers MDRT Agents and key industry partners to drive training-led business growth and ensure alignment with business objectives
- Market Intelligence & Customization Support: Share market intelligence and competitor insights with the Product and Underwriting teams to develop customized offerings tailored to the unique needs of each sales channel.
- Training Content & Collaterals: Develop playbooks sales kits customized training materials and collaterals tailored to each sales channel.
- Sales Enablement: Partner with sales leaders to implement training strategies that translate into measurable business growth.
- Competitive Insights & Market Analysis: Gather and analyze competitor training strategies sales enablement techniques and industry best practices to ensure a differentiated approach.
- Performance Metrics (MOS)
Drive YOY business growth in each specialized segment with clear measurable outcomes including:
- 20% growth in Annuity Protection NRI & Business Insurance Sales.
- 15% increase in penetration of High-VNB Products across identified channels.
- 80% Training Effectiveness Scores measured through post-training sales performance evaluations.
- 25% improvement in Sales Team Capability Uplift based on periodic skill assessment scores.
- 70% engagement levels in Training Modules & Content Usage tracked through adoption metrics.
- 10% increase in Business Conversion Ratios post-training interventions.
- Measured impact of sales collaterals and tools ensuring a minimum 15% enhancement in sales effectiveness.
Key Success Imperatives
- Cross-Channel Customization: Crafting tailored training and business solutions to meet the unique needs of each sales channel.
- Competitor Intelligence: Continuously gathering insights and benchmarking against industry leaders to drive best-in-class training strategies.
- Stakeholder Alignment: Building strong collaboration across diverse internal and external stakeholders to ensure seamless execution.
- Scalability & Growth: Establishing a robust framework that enables expansion beyond the initial 12 cities ensuring long-term impact
Key Competencies & Skills Required:
- Strong leadership and stakeholder management skills
- Expertise in Life Insurance Annuity Protection NRI & Business Insurance
- Proven experience in Sales Training & Capability Development
- Ability to create engaging training content & sales enablement materials
- Strong analytical skills to measure impact and drive continuous improvement
- Excellent communication presentation and coaching skills
- Flexibility to travel extensively across multiple cities
Internal Stakeholders
- Chief Executive Officer PFM
- EVP & Head Group Business & New Growth Verticals
- Senior Vice President & Head Protection Health & Wellness
- EVP & Head Underwriting Claims & New Business Onboarding
- Channel Business Heads & their Direct Reportees
- Content Head
- Channel Training Heads
External Stakeholders
- NRI Heads
- Burgundy RMs These are the ones who generally deal in large ticket sizes
Team Size
- 13 Chief Managers
- 1 VP
Required Experience:
Chief
Employment Type
Full Time
