Group Head Retail Sales
Group Head Retail Sales
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Job Description
Our client is seeking a Group Head of Retail a commercially savvy and digitally driven executive to lead the strategic growth and execution of its retail business across the ARM Group. The role focuses on delivering a scalable digital-first retail asset management strategy owning the retail P&L and driving client acquisition retention and profitability across both digital and traditional channels.
It also involves aligning retail strategies with trusteeship and stockbroking subsidiaries while overseeing end-to-end operations to ensure a seamless client experience. The goal is to accelerate retail client growth deepen engagement and maximize lifetime value through innovative digital solutions.
Develop and execute a group-wide retail strategy focused on growth profitability and client acquisition.
Own the retail asset management P&L driving revenue and cost efficiency.
Lead a digital-first approach to scale retail client onboarding engagement and retention.
Oversee both digital and physical retail channels to deliver a seamless omni-channel experience.
Manage end-to-end retail operations ensuring efficiency automation and scalability.
Collaborate with internal teams and subsidiaries to build integrated retail offerings and cross-sell opportunities.
Champion customer experience using data and insights to improve satisfaction and loyalty.
Ensure full compliance with regulatory standards and manage retail business risk effectively.
Requirements
- Bachelors degree in Finance Economics Business Administration or a related field.
- A Master s degree is an advantage but not compulsory.
- 10 years experience in digital sales digital marketing or retail financial services.
- Proven experience designing and implementing data-led customer acquisition and
- engagement strategies.
- Experience in client relationship management
- Experience in managing a team and driving team performance
- Experience in developing implementing and optimizing sales processes tools and
- technologies
Employment Type
Full Time
