Branch Manager (150112)
Branch Manager (150112)
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Job Description
JOB DESCRIPTION
Job Code: Job Title: Branch Manager Band: 4A
Reporting To: Office Head Grade Senior Manager Department: Agency
JOB SUMMARY:
Responsible for
o Revenue targets of the unit
o Productivity of the unit
o Recruit coach and develop Sales Managers and Agent Advisors
o Adherence to Customer service standards
KEY RESPONSIBILITIES:
Meet unit targets
Achieve revenue targets
Ensure implementation of GOLD system
Supervise the activity plan of Sales
Managers & Agents to ensure that these are fulfilled as per the desired standards
Ensure that all Sales Managers and Agents under supervision perform as per the
companys rules and regulations
Track productivity measures as for the unit:
AFYP
Case rate
Annual mode business
Persistency
Paid cases per agent
YTD appointments
SM appointments
Pro active agent retention
Annual FYC standards
Execute plans for growth of the agency
Identify interview and select new Sales Managers from natural market and by networking
Ensure adherence to laid down sales and service standards for Sales Managers
Conduct weekly performance review and planning (PRP) for Sales Managers
Ensure retention of Sales Managers by formulating their development plans meeting their training needs
and communicating with them on a regular basis
Build leadership pipeline of future SMs & APs from the unit.
OTHER RESPONSIBILITIES:
HO co-ordination
Sales promotion activities
Assist in overall running of the G.O
MEASURES OF SUCCESS:
CGPA
AFYP
Case Rate
Recruitment
Retention
Persistency
GOLD Audit Rating
Active Retention
Number of promotions
MINIMUM EDUCATION:
Graduate preferably with an MBA
MINIMUM/SPECIFIC EXPERIENCE:
Graduate preferably with an MBA
If MBA minimum of 6 years of experience in sales and sales management recruitment supervision and
development of people.
A graduate should have a minimum of 8-10 years of experience in the above domain.
Should have local market exposure and experience in process driven quality sales organizations Graduate
preferably with an MBA
JOB DESCRIPTION
Job Code: Job Title: Branch Manager Band: 4A
Reporting To: Office Head Grade Senior Manager Department: Agency
JOB SUMMARY:
Responsible for
o Revenue targets of the unit
o Productivity of the unit
o Recruit coach and develop Sales Managers and Agent Advisors
o Adherence to Customer service standards
KEY RESPONSIBILITIES:
Meet unit targets
Achieve revenue targets
Ensure implementation of GOLD system
Supervise the activity plan of Sales
Managers & Agents to ensure that these are fulfilled as per the desired standards
Ensure that all Sales Managers and Agents under supervision perform as per the
companys rules and regulations
Track productivity measures as for the unit:
AFYP
Case rate
Annual mode business
Persistency
Paid cases per agent
YTD appointments
SM appointments
Pro active agent retention
Annual FYC standards
Execute plans for growth of the agency
Identify interview and select new Sales Managers from natural market and by networking
Ensure adherence to laid down sales and service standards for Sales Managers
Conduct weekly performance review and planning (PRP) for Sales Managers
Ensure retention of Sales Managers by formulating their development plans meeting their training needs
and communicating with them on a regular basis
Build leadership pipeline of future SMs & APs from the unit.
OTHER RESPONSIBILITIES:
HO co-ordination
Sales promotion activities
Assist in overall running of the G.O
MEASURES OF SUCCESS:
CGPA
AFYP
Case Rate
Recruitment
Retention
Persistency
GOLD Audit Rating
Active Retention
Number of promotions
MINIMUM EDUCATION:
Graduate preferably with an MBA
MINIMUM/SPECIFIC EXPERIENCE:
Graduate preferably with an MBA
If MBA minimum of 6 years of experience in sales and sales management recruitment supervision and
development of people.
A graduate should have a minimum of 8-10 years of experience in the above domain.
Should have local market exposure and experience in process driven quality sales organizations Graduate
preferably with an MBA
Required Experience:
Manager
Employment Type
Full Time
