Technical Program Manager, Region Services

Amazon Web Services provides a highly reliable scalable low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. To meet the growing demand for AWS Services within the US government and air-gapped regions we need exceptionally talented bright and driven people. If you have strong program management IT infrastructure and/or programming experience and can communicate highly technical concepts to audiences at different stages in the AWS journey wed like to speak with you.

We are looking for a dynamic organized TPM to join AWSs Region Services org to manage AWSs delivery of US Government contractual requirements. In this role your primary responsibility will be supporting delivery of services and features within government and air-gapped regions. You will provide support and coordination in developing technical solutions to meet specific customer needs.

As a TPM you will lead projects and programs to ensure that our services scale to meet diverse customer requirements in restricted access regions. You will have the exciting opportunity to work with Global National Security customers and AWS colleagues who are responsible for driving customer adoption of government contracts.

You will have the opportunity to work closely with AWS leadership and Service Teams to sequence report upon and deliver services and features in government and air-gapped regions. You will collaborate and align with a specific set of AWS service teams and deliver mechanisms for services across this specified set of regions. You will collaborate with Service Teams to deliver solutions that make efficient use of resources and technologies identifying dependencies that need to be addressed within these regions. You will also work with customer-facing public sector teams to understand customer needs and build solutions that meet those needs. You will assess risks anticipate issues overcome technical obstacles make difficult trade-off decisions and balance business needs and technical constraints.

Successful candidates will have a a background working with AWS services familiarity with their architecture strong background in program management supporting technical programs for the US government. They must be detail oriented and have excellent problem-solving abilities. You will have a deep understanding of program management best practices. You will successfully represent program status to AWS senior leadership. Your program management expertise and operational excellence will influence the teams decisions and drive secure and scalable solutions. You should be passionate about delivering great customer experiences and researching and developing new delivery methodologies.

We are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures and were building an environment that celebrates knowledge sharing and mentorship. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here which is why we arent focused on how many hours you spend at work or online. Instead were happy to offer a flexible schedule so you can have a more productive and well-balanced lifeboth in and outside of work.

By working together on behalf of our customers we are building the future one innovative product service and idea at a time. Are you ready to embrace the challenge Come build the future with us.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that after start the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

10012

Key job responsibilities
Senior TPMs work with our external customers and internal AWS Service teams to understand the requirements of our customers from an end-to-end process. Their work lessens the burden across engineering teams and improves the customer experience. They serve as mentors to stakeholders unfamiliar with the NatSec customer experience and work with customer-facing account teams to align unique requirements with how AWS delivers and operates our services globally.

About the team
Our team indexes high on earns trust are right a lot and insists on the highest standards. We work collaboratively across the broader organization to pull in the right subject matter experts principles and engineering teams to deliver results for our customers. We work diligently to navigate public sector regulatory requirements with the scale of commercial cloud.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2) to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (IoT) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.


- 3 years of technical product or program management experience
- 2 years of software development experience
- 3 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Current active US Government Security Clearance of Top Secret or above

- 3 years of working directly with engineering teams experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.