Lobby Host Supervisor
Lobby Host Supervisor
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
About the role:
Based on one of our large technology clients site The Lobby Host Supervisor will assist the Workplace Manager with operational activities in front of house accounting and finance maintenance and operations vendor oversight purchasing of material equipment & supplies occupancy services and helpdesk.
The Lobby Host Supervisor is also required to provide administrative support to the team when . This a dynamic role and no two days are the same. This is not a typical front of house role you will be actively engaging with stakeholders assisting in events and providing a strong front of house service to all staff and clients.
Responsibilities include:
Customer service excellence - greeting clients managing visitor experience
Front desk management responsibilities - calls access badges visitor management
Meeting room coordination and facilities support
Stakeholder relationship management across multiple levels
Safety and security protocol management
Supervising and ensuring quality control focusing on service excellence and client satisfaction
Facilitating room set up managing calendar invites & the delivery of catering and event equipment
Manage hardware assets as they arrive and keep track of the records whilst working alongside IT
Purchase building goods and services subject to Client Purchasing requirements/ contracts and goals for cost reduction
Proactively seek to improve the systems and processes of all operations in response to changes in the marketplace
About You:
Passionate about service excellence with ability to interact professionally with diverse set of people
Clear verbal and written communication good presentation and the ability to engage effectively with visitors and staff
Excellent planning skills to manage multiple tasks and meet deadlines in a front desk environment
Ability to handle changing situations remain calm under pressure and find solutions to unexpected challenges
Works effectively with colleagues to achieve goals and maintain seamless front-of-house operations
Demonstrates trustworthiness reliability and accountability in representing the organisation to visitors and clients
What to expect from us:
As an organisation we dont just accept that we are a place of many different people but we embrace it we celebrate it and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
This is why for more than a decade we continue to rank among the Worlds Most Ethical Companies. We support applications from all underrepresented groups including Aboriginal and Torres Strait Islanders LGBT people with disability and people of all age religions and race.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
At JLL we see a Brighter Way forward for our clients our people our planet and our communities. With over 200 years of real estate experience we are and always have been in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better smarter more innovative ways of working. We approach our work in a warmer more optimistic and inclusive way.
JLL is a global leader in helping clients envision where people will live work play shop and eat.
Location:
On-site North Sydney NSWIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Required Experience:
Manager
Employment Type
Full-Time
