City Operations Specialist
City Operations Specialist
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Job Description
Get to Know the Team
- The City Operations Team maintains a high standard of operation excellence in the city they manage.
- The team needs to be able to create quick wins and create long term strategy to accelerate growth.
Get to Know the Role
- Monitor and drive improvements in the city performance
- Responsible for working together with internal teams and external parties such as partners local governance and local businesses.
- The role will be responsible for maintaining and growing the Grab brand.
- The role will be in charge of growth for the city by achieving numbers
- You will report into the Acquisition & PA Lead and be based in Kuching working onsite.
The Critical Tasks You Will Perform
- You will need to plan execute and monitor everyday operations of the city
- You will need to maintain operational standard in your city
- You will need to be able to extract insights from data trends survey and market intelligence
- You expected to manage cost effectiveness/ efficiency and deliver operational and financial target within designated financial cost
Qualifications :
What Essentials Skills You Will Need
- You have a minimum of 3 years of primary experience in operations.
- You have proficiency in English and Bahasa Malaysia. Other dialects and languages are a plus since the role requires travel to different cities from time to time.
- You have a self-starter attitude with the ability to thrive in a dynamic fast-paced and constantly evolving environment.
- You have the capability to make strategic business decisions and deliver well-founded recommendations through data-driven insights and analytical reasoning.
- You have proficiency in Google Workspace.
- You have proficiency in systems like SQL and experience with tools that support implementation and performance monitoring which will be beneficial.
Additional Information :
Life at Grab
We care about your well-being at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
