DescriptionA full-time on-site role located in Chennai for a Learning and Development - Supervisor. The L&D Supervisor will be responsible for planning designing and implementing effective training programs. The role involves managing learning management systems developing instructional materials and conducting leadership development initiatives. The Supervisor will work closely with various departments to assess training needs and ensure the organizations employees receive the necessary training and development to excel in their roles.
ResponsibilitiesKey Responsibilities:-
- Partner with operations teams and Conduct training needs assessments to identify learning and development gaps.
- Design develop and deliver engaging and effective training programs using a variety of methods (e.g. classroom online on-the-job).
- Develop and implement learning paths to support employee career development.
- Evaluate the effectiveness of training programs and adjust as needed.
- Stay current on learning and development trends and best practices.
- Partner with central L&D and Ford Credit L&D to maximize the impact of learning initiatives by effectively leveraging available tools modules and resources.
- Promote a culture of continuous learning and development throughout the organization.
- Manage development and maintenance of course materials procedures and tracking of results
- Deliver classroom-based knowledge and skills training on Originations collections account services customer services and supervisory processes
- Supervise a team of training resources/employees.
QualificationsQualifications
- Training & Development and Learning Management experience
- Experience in Instructional Design and creating effective training programs
- Proficiency in Training and Leadership Development skills
- Excellent communication and presentation skills
- Willingness to work in North America Shift timings
- Strong organizational and project management skills
- Ability to work collaboratively and across various teams
- Bachelors or Masters degree in Human Resources Education Business Administration or related field
- Experience in the automotive or financial services industry is a plus
Required Experience:
Manager