Senior Manager, TS Enablement Program Management
Senior Manager, TS Enablement Program Management
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As part of Datadogs GTM Enablement department the Technical Solutions (TS) Enablement team helps share knowledge provide ongoing education and maintain scalable programs for our internal product expertsSales Engineers Support Engineers Technical Account Managers and Solutions Architects. We work across multiple teams to build and deliver impactful enablement programs that drive technical proficiency customer impact and business results.
Datadog is growing fastand with that growth comes increasing scale and complexity in how we enable our Technical Solutions teams. As the Senior Manager of Technical Solutions Enablement Program Management youll lead a team of Enablement Program Managers (EPMs) and drive the strategic direction for enablement initiatives across onboarding product education and global live workshops.
In this role youll coach and scale your team while also owning key programs and driving alignment with senior stakeholders across Sales Engineering Support and Technical Account Management. Youll define and evolve how we structure and measure our programs propose new initiatives that address emerging business needs and ensure enablement efforts translate into measurable performance improvement. Youll play a key role in shaping how we scale technical enablement globally.
At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What Youll Do:
- Lead and grow a team of Enablement Program Managers who own and execute critical programs across core Technical Solutions audiences
- Coach your team in stakeholder management strategic program planning and execution excellencewhile leading select high-impact programs directly
- Define and drive the strategy for onboarding product learning and global workshops in collaboration with TS leadership and cross-functional partners
- Own relationships with senior stakeholders to ensure enablement programs align with evolving priorities and business needs
- Develop scalable processes for program planning measurement and communication to support team efficiency and consistency
- Define and track success metrics to evaluate program effectiveness and communicate business impact
- Anticipate enablement needs across audiences and regions; propose and lead new initiatives to address capability gaps or improve efficiency
- Collaborate closely with Enablement Product Sales Support and Ops teams to align on goals share resources and deliver integrated experiences
- Foster a collaborative high-performing and inclusive team culture with a strong focus on team development and career growth
Who You Are:
- 68 years of experience in program management enablement or operations including at least 2 years managing a team
- Experienced people leader who actively mentors and grows their team and supports performance and career development across levels
- Strategic thinker with a track record of aligning enablement programs to business objectives and scaling execution
- Skilled in building and managing senior-level stakeholder relationships and navigating competing priorities across functions
- Proactive and data-driven: you define program goals track impact and iterate based on feedback and performance
- Comfortable owning cross-regional initiatives and managing ambiguity in a fast-paced high-growth environment
- Fluent in collaboration and project management tools like Google Suite (especially Sheets) Lucidchart (or equivalent) and Jira
- You lead with empathy and high ownership and you thrive in building scalable structures that empower your team and stakeholders
Bonus points:
- Experience in a high-growth SaaS or technology company
- Familiarity with technical audiences such as Sales Engineers or Support Engineers
- Background in onboarding field enablement or live enablement programs
- Experience designing and scaling enablement strategies globally
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.
Benefits and Growth:
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Required Experience:
Senior Manager
Employment Type
Full Time
