VP Revenue Operations

Mews is transforming the hospitality industry with innovative cloud-native property management solutions. As we prepare for our IPO and our next phase of growth we are looking for a visionary VP of Revenue Operations to lead scale and optimize our RevOps function. In this pivotal role you will work alongside our leadership team to build the infrastructure that will propel us from $250M to $500M in revenue. Were seeking someone who thrives in a dynamic high-impact environment brings clarity and ownership to their work and is passionate about driving change. This is your opportunity to lead transformation reimagine processes and develop a high-performing team that empowers data-driven decision-making across our go-to-market (GTM) organization. Youll collaborate closely with Sales Marketing Customer Success and Finance to drive operational efficiency increase revenue predictability and position Mews for long-term success.

This role is can be based in the East Coast or Central USA or in Europe (we are unable to accept applicants on the West Coast for this role). We are a remote business but given the geographic impact of this role 20% travel will be expected.

Your mission should you choose to accept it:

• RevOps Leadership and Team Transformation: Lead and rebuild a high-performing Revenue Operations team (currently 35 people) evolving the organization into a more strategic agile and growth-aligned function that matches the companys next stage.

• Systems Strategy and Optimization: Own and prioritize the resolution of complex system challenges across Salesforce Nue Spiff Gainsight and related sales and revenue tools ensuring seamless integration and scalability.

• Salesforce and Tooling Oversight: Partner with consulting teams and internal stakeholders to define and influence the future architecture and iteration of Salesforce and connected platforms preparing the infrastructure for rapid revenue growth and operational efficiency.

• Cross-Functional Partnership: Act as a key strategic partner to GTM (Sales CS Marketing) Finance and the Leadership Team providing data-driven insights and operational context to support annual planning quota setting and revenue forecasting.

• Acquisition Integration: Lead the operational and systems integration of acquisitions ensuring smooth consolidation of sales processes and customer bases to support inorganic growth.

• Operational Excellence and Prioritization: Manage a dynamic fast-paced environment by effectively prioritizing urgent and important initiatives maintaining clear logs of needs and resource gaps and driving execution with agility and discipline.

• Data and Analytics Ownership: Serve as the voice of revenue data across the GTM organization enabling accurate timely and actionable insights that support decision-making at the executive and board levels.

• Performance Metrics and Impact: Define and track key success metrics such as plan accuracy deal throughput and support ticket resolution efficiency to measure and drive the teams contribution to revenue growth.

• Talent Development and Culture: Build and nurture a culture of ownership strategic thinking and principled execution within the RevOps team fostering continuous improvement and accountability.

• Strategic Growth Enablement: Position Revenue Operations as a critical growth enabler scaling processes and systems to support the companys journey from $250M to $500M in revenue and beyond including IPO readiness.

Youll be a great fit if you bring a few of the below with you:

• Proven experience building leading and mentoring high-performing Revenue Operations teams in a SaaS or Fintech business with a track record of elevating operational capabilities and supporting rapid revenue growth.

• Demonstrated experience as a transformational leader who has successfully scaled and matured Revenue Operations during periods of rapid growth (e.g. from $200M to $500M ARR) building robust processes and teams along the way.

• Deep expertise in revenue operations with the ability to strategically align sales marketing and customer success systems and processes to business goals driving scalable and measurable outcomes.

• A collaborative partnership-driven leadership style that fosters strong cross-functional relationships across GTM finance and product teams enabling seamless integration and shared success.

• Hands-on experience managing and optimizing complex tech stacks - including Salesforce CPQ Gainsight and related revenue tools - with a demonstrated ability to solve systemic challenges and drive platform improvements.

• Strong analytical skills and a data-driven mindset leveraging insights to influence strategic decisions improve forecasting accuracy and enhance operational throughput.

• Comfort leading through ambiguity and complexity with a proven ability to prioritize competing demands and drive transformational initiatives including post-acquisition integrations.

• Exceptional communication and influencing skills with the ability to engage confidently with executive leadership board members and diverse stakeholders translating operational challenges into business impact and opportunities.

Required Experience:

Exec