HR Operations Manager
HR Operations Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: Operations Manager
Industry: Manpower Supply / Construction Staffing
Location: Kerala
Reports to: Directors
Job Summary
The Operations Manager will be responsible for overseeing daily operations related to
workforce deployment client coordination onboarding new team compliance and team
management. This role is critical in ensuring efficient manpower supply high client
satisfaction and operational excellence.
Key Responsibilities:
Client Management:
Liaise with clients to understand their project requirements.
Ensure timely and accurate deployment of manpower to client sites.
Handle client queries and resolve issues promptly.
Operations & Coordination:
Plan organize and supervise daily operations related to manpower deployment.
Coordinate with HRM / recruitment teams to ensure availability of skilled workers.
Track attendance performance and productivity of deployed staff.
Team Management:
Manage field coordinators supervisors and administrative staff.
Provide leadership training and support to the operations team.
Compliance & Documentation:
Ensure adherence to labour laws visa regulations and client-specific compliance
requirements.
Maintain all records of employees contracts and client communications.
Logistics & Scheduling:
Plan transportation accommodation and shift schedules for workers.
Monitor costs and work towards improving cost efficiency.
Reporting & Analysis:
Generate regular reports on workforce status deployment efficiency and client
feedback.
Analyse operations data to identify areas for improvement and cost savings.
Requirements:
Bachelor’s degree in Business Administration/MBA - Operations Management or
related field.
Minimum 10 years of experience in operations preferably in a manpower or staffing
industry.
Strong leadership organizational and communication skills.
Familiarity with labour laws and compliance requirements.
Proficiency in MS Office and workforce management software.
Ability to work under pressure and handle multiple clients and demands.
Preferred Skills:
Experience managing blue-collar workforce deployment.
Fluency in Malayalam English and Hindi.
Knowledge of HSE (Health Safety & Environment) policies.
Employment Type
Full Time
