Field Services Representative I Installed Support - Hutto, TX
Field Services Representative I Installed Support - Hutto, TX
Posted on :
31-05-2025
Employer Active
1 Vacancy
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Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
Job Description
Ignite your career at Builders FirstSource Americas largest supplier of building materials value-added components and building services to the professional market. The #1 name in our industry we help make the dream of home ownership more achievable every day. At BFS youll be equipped with all the tools training and resources you need and youll be empowered to try new things gain new experiences and build a career with unlimited horizons.
PURPOSE
Addresses construction service and product issues at the customers site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Investigates/examines the condition of company building workmanship and products on the customers site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.
Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.
Replace any defective materials including glass sashes panels and hardware.
Plans and paces own work efficiency in order to meet daily weekly project or team related productivity goals. Install screens and hardware and adjust units to ensure proper operation.
Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
Job Description
Ignite your career at Builders FirstSource Americas largest supplier of building materials value-added components and building services to the professional market. The #1 name in our industry we help make the dream of home ownership more achievable every day. At BFS youll be equipped with all the tools training and resources you need and youll be empowered to try new things gain new experiences and build a career with unlimited horizons.
PURPOSE
Addresses construction service and product issues at the customers site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Investigates/examines the condition of company building workmanship and products on the customers site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.
Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.
Replace any defective materials including glass sashes panels and hardware.
Plans and paces own work efficiency in order to meet daily weekly project or team related productivity goals. Install screens and hardware and adjust units to ensure proper operation.
Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
Additional Qualifications/Responsibilities
MINIMUM REQUIREMENTS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.
High school diploma or General Education Degree (GED) or equivalent combination of education and experience. This position is considered entry level with on-the-job training available.
COMPETENCIES
Knowledge of company products
Knowledge of company product pricing discount and estimating formulas and guidelines
Strong attention to detail
Knowledge of basic math and measurement skills
Good communication and interpersonal skills
Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
Valid Drivers License
WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Subject to both typical office environment and outside locations with temperature and weather variations.
Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
Work is performed on both company and customer sites and involves driving to customer locations.
Subject to both typical office environment and outside locations with temperature and weather variations.
May involve walking on uneven ground of a potential customer construction site.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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