Business Support Assistant
Business Support Assistant
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Job Description
Proposed Interview Date: Week commencing 16 June 2025
Closing Date: Wednesday 4 June 2025
Contract Type: Permanent
Salary: FC4 24890.91 to 27087.17
Working Pattern: 36 hours per week
Location: Kirkcaldy with some cover in Dunfermline
Supporting Statement
As part of your application you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information check out theHow to Applysection of our Career Site. Without a Supporting Statement your application will not be progressed. Please upload your Supporting Statement at the section marked upload resum. Your Supporting Statement must not be a CV. More information is available on our Career site at Details
This is a support assistant role providing a professional focussed business support service to Fifes Bereavement Services.
The role involves maintaining computer systems and processes to support service delivery search and retrieval of information a high level of customer contact duties including face to face and telephone enquiries data/word processing financial transactions printing scanning copying and mail handling.
The post is full time permanent (36 hours per week/7.2 hours each day) and primarily based in Kirkcaldy with some cover required within Dunfermline. A small element of solo working may be required from time to time.
The Person
Essential qualifications for this post are National 4 SVQ or 3 Standard Grades or equivalent.
You should have experienceof working in an office using current computer based applications to carry out a range of duties.
Good communication skills are necessary including an awareness of customer care with telephone email and face to face enquiries.
Key factors essential for this post are:
- You should be a confident user of IT applications showing ability to use packages effectively and efficiently.
- You should be able to work as part of a team or on your own as required.
- Experience of working in an office environment is essential for this role.
- A working knowledge of a range of office services and procedures.
- An ability to provide a regular and effective service.
- Confident user of IT applications showing ability to use packages effectively. Numerical skills.
- Attention to detail.
- Ability to maintain confidentiality demonstrating a confidential approach to work.
- Problem solving skills.
- Time management skills.
- Flexible approach to work.
- Organisational skills.
- Customer Service/care skills with telephone email and face to face enquiries.
- Good Communication skills.
- Confidentiality awareness is essential.
- Relationship building skills.
- Accuracy skills.
- Experience and ability to maintain accurate records.
- Interpersonal skills.
- Team working skills.
Further Information
- Role Profile- when preparing your supporting statement review the role profile and think about how you meet the essential criteriaRole Profile
- How We Work Matters- Our employees are expected to display and promote certain behaviours in the ourHow We Work Mattersbehaviour framework for more information.
- Employee Benefits -Employees have access to a benefits package that offers discounts on a wide range of products and services
- Directorate Information -Council Department information
- Social Media -Search for more Fife Council Jobs on Facebook or follow us on X @FCJobsOfficial.
- Alternative Formats- Job information can be made available in alternative formats to make a request please email:
For further Information please contact: or onExt 402142
Employment Type
Full-Time
