AOG Desk Supervisor

SmartLynx Airlines is looking for an experienced and proactive AOG Desk Supervisor to join our Technical Operations team in Malta. In this vital role you will oversee the coordination of urgent and critical aircraft material needs lead a high-performing team and ensure smooth communication across departments. This is an excellent opportunity for someone with a strong background in aviation logistics and leadership to play a key role in supporting flight operations.

Key Responsibilities:

• Supervise the AOG Desk team including AOG Coordinators and AOG Materials Controllers ensuring timely and efficient resolution of AOG and urgent material requests.
• Allocate team resources based on operational priorities maintaining focus on critical urgent and potential AOG situations.
• Act as the main point of contact for urgent supply and logistics needs collaborating with internal teams and external partners.
• Manage the full process of material requestsfrom intake to sourcing procurement logistics coordination and delivery.
• Support and monitor the AOG Materials Controllers in meeting service-level expectations for both internal and external customers.
• Coordinate with the Warehouse Maintenance Control Center (MCC) Operations Control Center (OCC) line maintenance vendors and logistics providers to ensure smooth operations.
• Maintain accurate records and real-time updates in inventory systems for full traceability.
• Train and mentor new team members promoting a culture of accountability collaboration and continuous improvement.
• Identify and implement improvements in processes and workflows to enhance responsiveness and operational effectiveness.

Requirements:

• At least 2 years of experience in inventory logistics warehouse or supply chain operations; experience in aviation material control is a strong advantage.
• Minimum 1 year of experience in commercial aviation logistics or a related aircraft supply chain role.
• Proficiency in ERP or inventory management systems.
• Excellent organizational and leadership skills with the ability to prioritize and perform under pressure.
• Fluent in English both written and spoken.
• Demonstrated ability to work collaboratively within a team and take the lead when required.
• Flexible approach to working hours and job responsibilities.
• Strong commercial awareness and decision-making skills in sourcing and logistics.
• Willingness to embrace change and actively drive improvements within the business.
• High attention to detail and a solution-oriented mindset.

This is why you will love to work with us:

• Opportunity to work together with global aviation experts.
• International friendly modern and comfortable work environment.
• Enjoy subsidized lunches covered 50% by the company plus free healthy snacks
  available in the office throughout the day.
• Advanced health insurance after the probation period.
• Paid day off on your birthday.
• For professional and personal development opportunities join our Talent Academy Leaders Club or other development incentives.
• Corporate and social events.

*Please note that background checks will be conducted on all applicants and restrictions that can suspend the process of employment in accordance with the Law on Aviation Article 57.1. will be additionally evaluated.

By applying to this job advertisement the applicant takes full responsibility for declaring truthful information. In case if information submitted will be discovered false or the Background Check result will return negative participation in the recruitment process will be terminated.