Manager Retention H&B
Manager Retention H&B
Posted on :
30-05-2025
Employer Active
1 Vacancy
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Job Description
Description
Qualifications
- Manage and grow a portfolio of large corporate clients for their employee benefits insurance needs.
- Advise clients on policy structures and benefits under Group Mediclaim (GMC) Group Personal Accident (GPA/ADD) Group Term Life (GTL) and Outpatient (OPD) coverage.
- Coordinate with insurance companies for policy/CD renewals and claims resolution.
- Conduct periodic client reviews claims analysis and MIS reporting.
- Ensure seamless onboarding of clients and manage documentation and compliance requirements.
- Handle client queries escalations and ensure high levels of client satisfaction.
- Work closely with internal teams including operations claims and wellness teams.
- Stay updated with market trends and regulatory changes impacting EB policies.
Qualifications
- Minimum 45 years of relevant experience in insurance broking or consulting specifically in Employee Benefits.
- Strong knowledge of Group Health Insurance products (GMC GPA GTL OPD).
- Proven experience in managing large corporate clients with complex EB needs.
- Excellent client servicing and relationship management skills.
- Strong communication presentation and negotiation skills.
- Proficiency in MS Office (Excel PowerPoint Word).
- IRDA Broker certification is a plus.
- Open to in-person meetings with clients and flexible to travel locally as required.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
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