Head Concierge - Full Time
Head Concierge - Full Time
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Job Description
Excel is looking for passionate people who are just as excited about exceptional services as we are for a long-term stable opportunity.
The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.
What You Will Be Doing:
- Providing all residents and guests with a 5-star service ensuring exceptional front desk services.
- Assisting the Building Manager with issues related to By Laws resident car park reporting keys auditing.
- Monitoring relevant movements of visitors service providers and goods throughout the building and immediate surrounds.
- Database maintenance receiving and answering emails telephone and security intercom enquiries.
- Securing resident keys security devices parcels and dry cleaning.
- Internal and External Patrolling.
- Completing Incident Reports when necessary and responding to emergencies.
- Ensuring entry and lifts are tidy and presentable.
Working hours: Monday to Friday from 7am to 3pm
Qualifications :
Must Have
- Ability to build rapport with residents and cooperative relationships with the team.
- Front of house or customer service experience.
- Proven quality written and verbal communication skills.
- Computer literacy (use of Microsoft Word and Excel e-mail and BuildingLink).
Your Strengths
- Capability to work within a team environment and follow Site Procedures and Company Policies.
- Be professionally presented.
- Punctuality and proactivity.
Additional Information :
More About The Role
Applicants are required to be eligible to work in Australia with full working rights.
Uniform is provided:
- MEN UNIFORM - Black business suit shirt trouser tie and name badge.
- LADIES UNIFORM - Black business jacket and pants white shirt scarf and name tag.
Training is provided prior to first shift.
Immediate start is available.
Visit our website watch our video below and submit your resume as part of your application.
We take this opportunity to thank all applicants in advance and advise only short-listed candidates will be contacted.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
